Quick Start Guide: Polycom VVX 401/411 
 
 
 
Contact Directory
 
Press    to select a contact from the Contact Directory. 
• 
View Directory 
- select 
Directories 
from the Home view. Press 
Contact Directory 
on the 
Directory 
screen. 
• 
Add Contact 
- navigate to your Contact Directory and press 
Add
. Enter the contact’s information, 
and press 
Save
. Enter a Favorite Index number to make a contact a Favorite. 
• 
Update Contact Info 
- navigate to your Contact Directory and select the contact. Press 
Info > 
Edit 
and update the contact’s information. Press 
Save
. 
• 
Delete a Contact 
- navigate to your Contact Directory and select the contact. Press 
Info > 
Delete
. Press 
Yes 
to confirm.
 
• 
Search for a Contact 
- navigate to your Contact Directory and press 
Search
. Enter search 
criteria and press 
Search
.
 
• 
Dial a contact from your Directory 
- navigate to your Contact Directory and select the contact. 
Select the contact’s phone number.
 
 
Favorites
 
Favorites are contacts you call most often. 
• 
View Favorites from Home 
– press 
 and select Directories> Favorites. 
• 
Make a contact a Favorite 
- Go to your Contact Directory and select the contact. Select 
Info > More
, 
Add to Favorites. Press Yes to confirm. 
• 
Dial a Favorite - Select the favorite from the Home or Lines view or from your Favorites list. 
Tip
:  A  indicates a Favorite.