Quick Start Guide: Polycom VVX 401/411 
 
 
 
Recent Calls 
Do one of the following from the Lines view: 
• 
Press  , the select Directories > Recent Calls. 
o
 
Press 
Sort 
to sort and order calls.
 
o
 
Press 
Type 
to display only certain calls 
o
 
Select a call record to dial. 
• 
Press the right arrow key to view the recent Placed Calls.
 
• 
Press the left arrow key to view the recent Received Calls.
 
• 
Press the down arrow key to view the recent Missed Calls.
 
• 
Press the up arrow key to view Favorites. 
 
 
Conference Calls 
1. 
Call the first party and press 
More > Confrnc 
after it connects. 
2. 
Dial and connect with the second party and press 
Confrnc 
again. 
• 
Press 
Hold 
to hold all participants. 
• 
Press 
End Call 
to remove yourself from the call but keep the other participants connected.
 
• 
Press 
Manage 
(if available) to manage each participant. 
• 
Press 
Split 
to end the conference and hold all participants. 
Timesaver
: Press 
Join 
to set up a conference if you have an active and held call. 
 
 
Voice Mail 
The  icon next to a line key indicates that you have voice mail. 
1. 
Select 
Messages 
from the Home view. 
-OR-
 
Press     and select 
Message Center
. 
2. 
Press 
Connect 
and follow the prompts.