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Polycom VVX 401 Quick User Guide

Polycom VVX 401
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To Transfer a Call:
1. Press Transfer key
2. Press More > Blind or More > Consultative and choose Blind or
Consultative
3. Dial a number or choose a contact. If you chose Blind, the call is transferred
immediately
4. If you chose Consultative, tap Transfer after the call is established to complete
the transfer
To Forward An Incoming Call:
1. On the Incoming Call screen, tap Forward
2. Enter your contact’s number and tap Forward
To Forward All Incoming Calls:
1. Tap Forward
2. If you have more than one line, select a line
3. Choose either Always, No Answer, or Busy
4. Enter a contact’s number and tap Enable
To Disable Call Forwarding:
1. Tap Forward
2. If you have more than one line, select a line
3. Choose your forwarding type and tap Disable
To Initiate a Conference Call:
You can add up to two contacts to initiate a three-way conference call:
1. Call a contact.
2. Tap Conference and call your next contact.
3. When your contact answers, tap Conference. You can also join an active or held
call into a conference call.

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Polycom VVX 401 Specifications

General IconGeneral
Resolution320 x 240 pixels
Line Keys6
Lines6
Power over Ethernet (PoE)Yes
PoE ClassClass 2
ProtocolsSIP
HD VoiceYes
Bluetooth SupportNo
Wi-Fi SupportNo
DisplayColor LCD
Ethernet Ports2 x 10/100 Mbps
Headset PortRJ9
Audio CodecsG.711, G.722, iLBC
SpeakerphoneFull-duplex

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