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Polycom VVX 401 Quick User Guide

Polycom VVX 401
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Dialing
You will need to dial a 1 followed by the area code before dialing a telephone
number
You do not need to dial a 9 or choose an outside line to make a phone call.
After dialing a telephone number or extension push the “Send” soft key to begin
the call.
To mute your phone’s microphone press the ‘Mute’ button on the lower right of
the phone.
Intercom Dialing
Intercom dialing allows you to dial an extension and have it answered automatically. To
make an intercom call
1. Press the Intercom soft-key
2. Dial the extension you’d like to automatically answer
3. Press the Send soft-key
Voicemail
To retrieve your voicemail press the ‘Envelope’ button on the lower left of the phone.
You will be prompted to input your password followed by the pound key. Once logged
into voicemail, follow the prompts to record your greetings, retrieve messages, or
update your password.
Park
Park allows you to hold a call from your phone and have the same call answered on a
different phone.
To park a call press the ‘Park’ button when on a call. The call will be disconnected
from your phone, the ‘Park’ button you’ve selected will be lit, and the person on the
other end of the call will get music on hold.
To retrieve a parked call press the ‘Park’ button you’d like to retrieve. A call must be
parked(the ‘Park’ button will be lit if a call is parked) to be retrieved.

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Polycom VVX 401 Specifications

General IconGeneral
Resolution320 x 240 pixels
Line Keys6
Lines6
Power over Ethernet (PoE)Yes
PoE ClassClass 2
ProtocolsSIP
HD VoiceYes
Bluetooth SupportNo
Wi-Fi SupportNo
DisplayColor LCD
Ethernet Ports2 x 10/100 Mbps
Headset PortRJ9
Audio CodecsG.711, G.722, iLBC
SpeakerphoneFull-duplex

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