Polycom VVX 401 - Holding and Resuming Calls; Hold a Call; Resume a Call; Resume a Call on an Expansion Module

Holding and Resuming Calls
When you are in a call, you can place an active audio call on hold and resume the call.
Related Links
Hold a Call Privately on a Shared Line on page 73
Hold a Call
You can place any active call on hold on VVX business media phones.
Procedure
1. During an active call, select Hold.
If you're in the Calls screen, select the call first.
A hold icon is displayed on the line of the held call, and a red LED light flashes on the line key
for all phones except VVX 201 phones.
Resume a Call
You can view and resume all held calls on the phone.
Procedure
1. Do one of the following:
• Select Resume.
• From the Calls screen, select the call and select Resume.
Resume a Call on an Expansion Module
You can resume calls placed on hold by other contacts from your expansion module connected to
supported VVX business media phones.
A flashing red LED light on a line key on the expansion module indicates a call is on hold on the contact's
line.
Procedure
1. Press the line key corresponding to the line with the held call.
End an Active Audio Call
You can end an active call on your phone at any time.
Procedure
1. Do one of the following:
• Place the handset on the cradle.
• Press End Call.
Audio Calls
Polycom, Inc. 46