Polycom® VVX® 500 and 600 Series Business Media Phones user guide
Saving Recent Callers to
Your Directory
From your Recent Calls list, tap
next to the call, and tap Save. Enter
additional information and tap Save.
Tip:
Enterprise Directory
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This is a searchable list of all the users
within your company. You can select an
entry and press the Dial key to call that
number.
You can enter a name to search
using the phone’s dial pad or qwerty
keyboard. To see the entire directory,
enter
*
into the search box.
Note: If you do not wish to have
your name and number listed in the
Enterprise Directory, contact Shaw
Business Technical Support at
1-877-742-9249 to have your privacy
setting updated.
Enterprise Common Directory
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The Enterprise Common Directory
allows the user to view the common
contact (names and phone numbers
only) of the enterprise.
Directories view
Directories view displays the following
three options:
Recent Calls
This is a list of recent calls. You can
select an entry and press the Dial key to
call that number.
Viewing Recent Calls
To view your Recent Calls list, tap
Directories from
Home view, and tap Recent Calls.
From the Recent Calls list, tap
to sort
and order calls, tap
to display only
certain calls, or tap a call record to call
the person.
Viewing Recent Calls
Tap from Lines, Calls, or Active Call
view.
Tip:
About the Touchscreen
Tap to select and highlight screen items.
To scroll, touch the screen, and swipe
your finger up, down, right, or left. To go
back to a previous screen, tap Back.
Touchscreen will go into Sleep mode
after 8hrs of idling. Message notification
indicator will flash rapidly.
Phone views
Your phone has four main Views: Home,
Calls, Active Call, and Lines view (the
default). You can access Home and Lines
view at any time. If your phone has one
or more calls, you can also access Calls
or Active Call view. To change Views:
• For Home view, press
.
• From Home view, press to
alternate between Home and Lines
view, or, if you have one or more calls,
between Home and either Calls or
Active Call view.
• To switch between Lines and either
Calls or Active Call view, swipe the
screen
Home view
Home View displays icons you can tap
to access phone functions. Touch and
hold the Page Indicator (shown next) to
display more or fewer icons. You can also
swipe the screen to display more icons.
From Home View, tap the phone line to
display your phone lines. To go back, tap
Close.
Phone lines
Phone lines
Favourites
VVX 500
VVX 600
VVX 500
VVX 600
*VoIP phone emergency 9-1-1 features differ from traditional 9-1-1 services. Visit business.shaw.ca/smartvoice911 for more information.
^Customers are unable to add/modify/delete the contents Enterprise.