Polycom VVX 500 series - Page 3

Polycom® VVX® 500 and 600 Series Business Media Phones user guide
Group Directory
◊
This is the directory allowing the group
users to view the common contacts
(names and phone numbers only)
within the same group.
Note: If you do not wish to have
your name and number listed in the
Enterprise Directory, contact Shaw
Business Technical Support at
1-877-742-9249 to have your privacy
setting updated.
Group Common Directory
◊
The Enterprise Common Directory
allows the user to view the common
contact (names and phone numbers
only) of the enterprise.
Note: Only the Group Administrator can
make changes to this directory.
Personal Directory
◊
The Personal Directory enables users to
view, add, modify or delete details the
common contact (names and phone
numbers only) of the enterprise.
Lines view
Lines View displays phone Lines,
Favorites and soft keys.
If your phone is idle, you can
• Tap the Phone Line to access the
Dialer.
• Swipe to switch between Lines view
and the Browser (if enabled on your
phone).
Active Call view
If your phone only has one call—and it’s
active—you can access Active Call view.
Calls view
If your phone has one or more calls, you
can access Calls view. Call color indicates
status:
• Dark green—Active call
• Dark blue—Incoming and held calls
• Bright green—Active call is
highlighted
• Bright blue—Incoming or held call is
highlighted
Tap a call to highlight it. The soft keys
control the highlighted call.
Entering data
Use the onscreen keyboard or the
dialpad keys to enter information.
To backspace, tap
. To use the
onscreen keyboard, tap
.
To type with the dialpad keys, press a
key repeatedly to view the character
options and stop to select.
To type other characters, press
Encoding or Mode. When using the
dialpad keys, use the 1, *, 0, and # keys.
Returning to your calls
If you navigate away from your call(s),
press to see Active Call or Calls
view again.
Tip:
About calls
Only one call can be active at one time.
You can use the handset, speakerphone,
or headset for calls. During a call, you
can change modes by picking up
the handset, or by pressing
or
Placing calls
*
Pick up the handset, or press or
Enter the phone number, and tap .
From Lines view: Tap the phone Line,
enter the phone number, and tap
.
From Home view: Tap New Call, enter
the phone number, and tap
.
Placing calls quickly
Tap a recent call or Favorite, or tap
a contact’s phone number in the
Contact Directory.
Tip:
*VoIP phone emergency 9-1-1 features differ from traditional 9-1-1 services. Visit business.shaw.ca/smartvoice911 for more information.
◊Customer Group Administrators have the ability to add/modify/delete the contents of the common contacts via the End User Portal.
Phone lines
Soft Keys
Phone lines
Soft Keys
VVX 500
VVX 600