REJECTING AN INCOMING CALL
Press the “Reject” soft key to immediately send the caller to voicemail.
IGNORING AN INCOMING CALL
Press the “Ignore” soft key to send the caller to voicemail. 
Note: The caller will continue to hear ringing for the specified amount of 
time, defined in the phone’s “No Answer Forwarding” setting.
ENDING A CALL
On 
a Handset:
• Press the “EndCall” soft key.
On a Headset:
HOLD 
Placing a Call On Hold:
• While on a call, press the “Hold” soft key.
Retrieving Calls On Hold:
• Press the “Resume” soft key.
• Press the "Headset" button.
On Speakerphone:
• Press the “Speakerphone” button.
MUTE
1.
To mute the microphone on an active call, press the “Mute” button.
2.
To un-mute the microphone, press the “Mute” button again.
VOICEMAIL
1.
 Press the “Messages”
        button.
2. Press the "Connect" soft key.
 .
3. Enter your PIN when prompted, followed by #.