Polycom VVX 600 series - Warm (Attended) Transfer

Proprietary and Confidential
Quick Link: Table of Contents
Eective July 10, 2019.
8
Polycom VVX 600 Series
Basic Phone Functions continued
1. When on a live call that needs to
be transferred, press and hold the
Transfer soft key.
Allows you to confirm that the person you want to transfer the call to is available and willing to take the call.
2. Now select the “Consultative” from
the transfer selection.
Warm (Attended) Transfer
3. Now enter the extension, or full 10
digit number or use the directory,
Recent, Favorites of the person you
are transferring the call to.
4. Once the person is confirmed
available to take the call, then
press the Transfer soft key to
complete the transfer.
5. If the “transfer to” party does not
answer or is unwilling to take the
call, the user can select Cancel to
get the call back to them.