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WARRANTY AND CONSUMER INFORMATION
POWERHOUSE® Generator Warranty
Generators are covered by this warranty from the date of original retail purchase for a period of 1 year for residential use and 6 months for
commercial applications. Units used in rental eets, reconditioned or as demonstration models will be considered commercial usage. Starting
batteries that are supplied with applicable products as standard, original equipment will be covered for a period of 6 months. The warranty
coverage is continual from the original date of purchase, and does not restart upon the replacement of any part or complete unit. Individual
parts replaced at any point during the warranty period are only eligible for warranty coverage for the balance of the original warranty period.
Eligibility
To be eligible for warranty replacement, the product must be purchased in the United States or Canada from an authorized POWERHOUSE®
dealer. This warranty applies to the original retail purchaser only, and is not transferable. Proof of purchase and the serial number are required.
Coverage
Pre-approved parts and labor costs will be covered by POWERHOUSE® for any failure that is proven to be a failure in material or workmanship
under normal use during the applicable warranty time period. This coverage is limited to parts, labor and ground shipping of repair parts. It is the
responsibility of the end user to return the product to the nearest authorized repair center as directed by the warranty administration center. If in
the event that the generator is deemed to be not repairable or the necessary repair would be economically unfeasible, the warranty department
will authorize it’s prepaid return to the nearest location and LKQ Specialty Products Group will prepay the returned shipping to the dealer, repair
center or consumer. LKQ Specialty Products Group reserves the right to repair or replace any part or unit at its option. LKQ Specialty Products
Group may request defective parts to be returned. Anything replaced under warranty becomes the property of LKQ Specialty Products Group.
To Obtain Warranty Service
Do not return this generator to the store where you purchased it. Contact any authorized dealer or contact our national customer service center
at:
Phone: 1-877-544-4449 (8am to 5pm ET)
Fax: 1-855-242-8922
E-mail:
warranty@powerhouse-products.com
If contacting us by fax or e-mail, be sure to include a description of the problem as well as all return contact info such as address, phone number,
fax number, e-mail, etc. Engine serial number and proof of purchase is required.
Exclusions
THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, FUEL
CONTAMINATION OR DEGRADATION, USE IN AN APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED OR ANY OTHER MISUSE,
NEGLECT, INCORPORATION OR USE OF UNSUITABLE ATTACHMENTS OR PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN
DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PRODUCT. THIS WARRANTY DOES NOT EXTEND TO NORMAL MAINTENANCE ITEMS SUCH
AS BELTS, HOSES, SPARK PLUGS, BATTERIES, WHEELS AND FILTERS PAST THE FIRST SCHEDULED REPLACEMENT OR SERVICE INTERVAL FOR
THESE ITEMS WHICHEVER COMES FIRST.
Disclaimer of Consequential Damage and Limitation of Implied Warranties
LKQ SPECIALTY PRODUCTS GROUP DENIES ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION,
COMMERCIAL LOSS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE. ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION
OF THIS WRITTEN LIMITED WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or
consequential damages. Therefore, the above exclusions and limitations may not apply to you. This warranty gives you specic legal rights, and
you may also have other rights, which vary from state to state.
Replacement Parts Availability
To purchase replacement parts please refer to the www.powerhouse-products.com website.
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