POWERVAR Security Plus UPS
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8.1 Basic Warranty
Security Plus Series products (hereafter referred to as “Product”) are warranted to be free from
defects in material and workmanship for three (3) years from date of shipment from
POWERVAR, on the chassis & electronic components and two (2) years from date of shipment
from POWERVAR on the batteries. This warranty is limited to repairing, replacing, or
refurbishing, at POWERVAR’s option, any defective component, circuit board or module within
the Product. For Products 3 kVA and below located anywhere, this warranty is limited to
POWERVAR depot service. For Products above 3 kVA located in the continental United States,
United Kingdom or Germany, this warranty will include, at POWERVAR’s sole discretion, on-site
service or POWERVAR depot service. For locations other than those specified herein, this
warranty is limited to POWERVAR depot service. See the Limitations of Warranty section below
for additional limitations & exclusions.
8.2 Limitations
This limited warranty does not cover any losses or damage resulting from shipment to or from
the Customer, or from improper installation, improper application, inappropriate environment,
abuse, neglect, unauthorized modifications, adjustments, or repair of the Product. Additionally,
any costs related to installation or de-installation of the Product for the purpose of replacement
or servicing will be the Customers sole responsibility. POWERVAR makes no warranties,
expressed or implied, of merchantability, fitness for a particular purpose, performance,
condition, capacity, or otherwise. POWERVAR is not liable for incidental or consequential
damages, monetary loss, loss of sales, or loss of business resulting from the failure or
malfunction of the Product. Warranty is void on Product where evidence of tampering exists.
Improper long-term storage may damage the UPS batteries and invalidate the battery
warranty. Disconnecting a UPS from its AC utility power source for an extended period of time
results in lost battery charge. To keep the batteries fully charged and maximize the life of the
batteries, connect the UPS to an AC power source while it is in storage. If this is not possible,
the UPS must be connected to a power source for 24 hours at least once every 4 months, or
every 2 months if the ambient temperature is more than 30°C (86°F). Additionally,
POWERVAR’s warranty on batteries applies only to Products that are continuously connected to
AC mains power, except during utility power outages. Products that are regularly and
intentionally disconnected from AC mains power will experience battery discharge/charge cycles
that are potentially far more numerous than those for which the battery was designed. As a
result, Products used in such applications will experience substantially reduced battery life.
Therefore, POWERVAR’s standard warranty term does not apply in these cases and is
supplanted by a 90 day warranty from time of shipment from POWERVAR. The warranty
provided by POWERVAR provides for the replacement of the battery or battery systems in the
event that the batteries do not meet the performance specifications as determined by
POWERVAR exclusively. All warranty services will be performed during POWERVAR normal, non-
holiday business hours (Monday through Friday, 8:00 AM – 5:00 PM CST). Any service required
by Customer to be performed outside of normal business hours will be subject to POWERVAR’s
prevailing labor rates.
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