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PRG BEST BOY - User Manual

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SOFTWARE VERSION 2.1
WWW.PRG.COM
BEST BOY
®
HP SPOT LUMINAIRE
USER MANUAL

Table of Contents

Questions and Answers

  • B
    brandon59Sep 12, 2025
    How to resolve 'Gobo out of zero range' error on PRG BEST BOY?
    • J
      Joseph RodriguezSep 12, 2025
      If your PRG Light Fixture displays 'Gobo out of zero range' because when zeroing gobo wheels, the wheel is too far away from zero to set the position, move the wheel closer to the home position before zero command.
  • T
    Tyler WilkinsonAug 25, 2025
    How to troubleshoot no power to PRG BEST BOY Light Fixture?
    • A
      Alexis ConnerAug 25, 2025
      If your PRG Light Fixture isn't receiving power, ensure the power cable is properly connected to the Neutrik input connector and that the power is switched on at the source (mains, disconnect box, etc.).
  • E
    Erika SmithAug 25, 2025
    Why is DMX512 control not working correctly throughout daisy-chain in PRG BEST BOY?
    • A
      Ann JordanAug 26, 2025
      If you're experiencing issues with DMX512 control throughout the daisy-chain on your PRG Light Fixture, ensure the data cables are correctly configured and a termination connector is installed at the last luminaire in the data link.
  • J
    Jesse JohnsonSep 23, 2025
    How to troubleshoot 'Yoke Fan Error' on PRG BEST BOY Light Fixture?
    • B
      Brandi PaceSep 23, 2025
      If your PRG Light Fixture displays a 'Yoke Fan Error' because the fan is not running properly, check the fan.
  • A
    Amanda TurnerSep 12, 2025
    How to troubleshoot 'Head Fan Error' on PRG BEST BOY?
    • N
      Nancy WellsSep 12, 2025
      If your PRG Light Fixture displays a 'Head Fan Error' because the fan is not running properly, check the fan.
  • M
    Mark BerrySep 18, 2025
    What to do if PRG BEST BOY displays 'PMD Motion Error'?
    • K
      Kevin PerrySep 18, 2025
      If your PRG Light Fixture displays a 'PMD Motion Error' because the mechanism's actual position is too far from its commanded position, check the mechanism motion.
  • G
    Gregory BensonSep 5, 2025
    What does 'Init Error' mean on PRG BEST BOY Light Fixture?
    • M
      Michael NguyenSep 5, 2025
      If your PRG Light Fixture displays an 'Init Error', where there was an error during initialization of the motion processor, check the CAN cables/connections and the motor control board.
  • S
    Suzanne LynchSep 6, 2025
    What to do if PRG BEST BOY Light Fixture shows 'Ballast Errors: Parity, Overrun, Bad Header, Msg Too Long'?
    • A
      Ashley MillsSep 6, 2025
      If the PRG Light Fixture displays 'Ballast Errors: Parity, Overrun, Bad Header, Msg Too Long' due to various ballast errors, check the ballast comm cable/connections.
  • V
    Vanessa GentrySep 18, 2025
    How to resolve 'Framing Motor Disabled' error on PRG BEST BOY Light Fixture?
    • D
      Donna LawrenceSep 18, 2025
      If your PRG Light Fixture displays 'Framing Motor Disabled' because framing is not running properly, recalibrate and check the mechanism motion.
  • N
    Nicole WilkinsAug 30, 2025
    What does it mean when Comm LED is flashing red or green on PRG BEST BOY Light Fixture?
    • A
      austinmartinAug 30, 2025
      If the Comm LED is flashing red or green on your PRG Light Fixture, it indicates an internal error on the fixture. Check the Status screen to isolate the issue.

Summary

Foreword

Compliance and Safety Notices

Important notices regarding FCC compliance and safety precautions.

Introduction

About This Manual

Provides necessary information regarding product safety, installation, and operation.

Documentation and Support

Details additional documentation, training, support contacts, and gobo submission guidelines.

Product Description

Features

Overview of luminaire's key features and specifications.

Components and Configurations

Details included items, replacement parts, and standard gobo/color wheel configurations.

Installation and Setup

Cabling Requirements

Guidelines for connecting power and DMX512/Ethernet data cables.

Installation Procedures and Mounting

Instructions for unpacking, attaching brackets, and various mounting methods.

Power Up and Basic Setup

Steps for powering up the luminaire and initial configuration.

Operation and Control

Menu System Navigation

Guide to using the touchscreen menu, screens, and navigation.

Followspot Control

Instructions on controlling the luminaire with a PRG Followspot Controller.

DMX512 Operation and Timing

Details DMX channel mapping, timing channels, and control parameters.

Troubleshooting and Maintenance

Troubleshooting and Error Handling

Common problems, solutions, error codes, status indications, and comm LED behavior.

Routine Maintenance and Software Updates

Procedures for lamp replacement, cleaning, gobo/filter changes, and software updates.

Technical Specifications and Glossary

Technical Specifications

Detailed specifications for the luminaire and its road case.

Glossary of Terms

Definitions of useful terms associated with operating the luminaire.

PRG BEST BOY Specifications

General IconGeneral
Color Temperature6000K
Pan540°
Tilt270°
IrisYes
FocusMotorized
Weight82 lbs (37 kg)
Power Consumption1500W
PrismRotating prism
Voltage200-240V 50/60Hz
Beam Angle8° - 50°

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