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PRG BEST BOY - User Manual

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SOFTWARE VERSION 2.1
WWW.PRG.COM
BEST BOY
®
HP SPOT LUMINAIRE
USER MANUAL

Table of Contents

Questions and Answers

  • D
    Daniel DunnSep 1, 2025
    How to fix 'Ballast Short Detected' error on PRG Light Fixture?
    • M
      Marissa AliSep 1, 2025
      If your PRG Light Fixture displays a 'Ballast Short Detected' error, where there is a short circuit on ballast output, check the wiring.
  • B
    brandon59Sep 12, 2025
    How to resolve 'Gobo out of zero range' error on PRG BEST BOY?
    • J
      Joseph RodriguezSep 12, 2025
      If your PRG Light Fixture displays 'Gobo out of zero range' because when zeroing gobo wheels, the wheel is too far away from zero to set the position, move the wheel closer to the home position before zero command.
  • N
    Nicole WilkinsAug 30, 2025
    What does it mean when Comm LED is flashing red or green on PRG BEST BOY Light Fixture?
    • A
      austinmartinAug 30, 2025
      If the Comm LED is flashing red or green on your PRG Light Fixture, it indicates an internal error on the fixture. Check the Status screen to isolate the issue.
  • K
    Kristen ObrienSep 13, 2025
    Why is lamp off on PRG BEST BOY, and how to fix it?
    • A
      Ann JordanSep 13, 2025
      If your PRG Light Fixture displays 'Lamp Off' due to a fan error (cannot strike lamp while any fan is in error state), check the fan and fan cabling.
  • J
    Jeremy HubbardSep 13, 2025
    How to disable free mode on PRG BEST BOY?
    • C
      Courtney JenkinsSep 13, 2025
      If your PRG Light Fixture displays 'In Free Mode: Can’t Lock' because free mode is enabled, use the pan/tilt menu to change from "free" to "lock".
  • M
    Mark BerrySep 18, 2025
    What to do if PRG BEST BOY displays 'PMD Motion Error'?
    • K
      Kevin PerrySep 18, 2025
      If your PRG Light Fixture displays a 'PMD Motion Error' because the mechanism's actual position is too far from its commanded position, check the mechanism motion.
  • J
    Jesse JohnsonSep 23, 2025
    How to troubleshoot 'Yoke Fan Error' on PRG BEST BOY Light Fixture?
    • B
      Brandi PaceSep 23, 2025
      If your PRG Light Fixture displays a 'Yoke Fan Error' because the fan is not running properly, check the fan.
  • S
    smithrobertAug 27, 2025
    What to do if lamp does not strike at power-up in PRG BEST BOY?
    • Z
      Zachary MataAug 27, 2025
      If your PRG Light Fixture lamp does not strike at power-up, configure the lamp to start at power-up.
  • J
    Joseph RodriguezAug 26, 2025
    How to fix no console control on PRG BEST BOY Light Fixture?
    • N
      Nicholas SingletonAug 26, 2025
      If you are unable to control your PRG Light Fixture via a console, ensure the DMX512 or Ethernet data cable is properly connected and that the DMX512 address setting is correct.
  • E
    Erika SmithAug 25, 2025
    Why is DMX512 control not working correctly throughout daisy-chain in PRG BEST BOY?
    • A
      Ann JordanAug 26, 2025
      If you're experiencing issues with DMX512 control throughout the daisy-chain on your PRG Light Fixture, ensure the data cables are correctly configured and a termination connector is installed at the last luminaire in the data link.

Summary

Foreword

Compliance and Safety Notices

Important notices regarding FCC compliance and safety precautions.

Introduction

About This Manual

Provides necessary information regarding product safety, installation, and operation.

Documentation and Support

Details additional documentation, training, support contacts, and gobo submission guidelines.

Product Description

Features

Overview of luminaire's key features and specifications.

Components and Configurations

Details included items, replacement parts, and standard gobo/color wheel configurations.

Installation and Setup

Cabling Requirements

Guidelines for connecting power and DMX512/Ethernet data cables.

Installation Procedures and Mounting

Instructions for unpacking, attaching brackets, and various mounting methods.

Power Up and Basic Setup

Steps for powering up the luminaire and initial configuration.

Operation and Control

Menu System Navigation

Guide to using the touchscreen menu, screens, and navigation.

Followspot Control

Instructions on controlling the luminaire with a PRG Followspot Controller.

DMX512 Operation and Timing

Details DMX channel mapping, timing channels, and control parameters.

Troubleshooting and Maintenance

Troubleshooting and Error Handling

Common problems, solutions, error codes, status indications, and comm LED behavior.

Routine Maintenance and Software Updates

Procedures for lamp replacement, cleaning, gobo/filter changes, and software updates.

Technical Specifications and Glossary

Technical Specifications

Detailed specifications for the luminaire and its road case.

Glossary of Terms

Definitions of useful terms associated with operating the luminaire.

PRG BEST BOY Specifications

General IconGeneral
Color Temperature6000K
Pan540°
Tilt270°
IrisYes
FocusMotorized
Weight82 lbs (37 kg)
Power Consumption1500W
PrismRotating prism
Voltage200-240V 50/60Hz
Beam Angle8° - 50°

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