How to fix 'Ballast Short Detected' error on PRG Light Fixture?
- MMarissa AliSep 1, 2025
If your PRG Light Fixture displays a 'Ballast Short Detected' error, where there is a short circuit on ballast output, check the wiring.
How to fix 'Ballast Short Detected' error on PRG Light Fixture?
If your PRG Light Fixture displays a 'Ballast Short Detected' error, where there is a short circuit on ballast output, check the wiring.
How to resolve 'Gobo out of zero range' error on PRG BEST BOY?
If your PRG Light Fixture displays 'Gobo out of zero range' because when zeroing gobo wheels, the wheel is too far away from zero to set the position, move the wheel closer to the home position before zero command.
What does it mean when Comm LED is flashing red or green on PRG BEST BOY Light Fixture?
If the Comm LED is flashing red or green on your PRG Light Fixture, it indicates an internal error on the fixture. Check the Status screen to isolate the issue.
Why is lamp off on PRG BEST BOY, and how to fix it?
If your PRG Light Fixture displays 'Lamp Off' due to a fan error (cannot strike lamp while any fan is in error state), check the fan and fan cabling.
How to disable free mode on PRG BEST BOY?
If your PRG Light Fixture displays 'In Free Mode: Can’t Lock' because free mode is enabled, use the pan/tilt menu to change from "free" to "lock".
What to do if PRG BEST BOY displays 'PMD Motion Error'?
If your PRG Light Fixture displays a 'PMD Motion Error' because the mechanism's actual position is too far from its commanded position, check the mechanism motion.
How to troubleshoot 'Yoke Fan Error' on PRG BEST BOY Light Fixture?
If your PRG Light Fixture displays a 'Yoke Fan Error' because the fan is not running properly, check the fan.
What to do if lamp does not strike at power-up in PRG BEST BOY?
If your PRG Light Fixture lamp does not strike at power-up, configure the lamp to start at power-up.
How to fix no console control on PRG BEST BOY Light Fixture?
If you are unable to control your PRG Light Fixture via a console, ensure the DMX512 or Ethernet data cable is properly connected and that the DMX512 address setting is correct.
Why is DMX512 control not working correctly throughout daisy-chain in PRG BEST BOY?
If you're experiencing issues with DMX512 control throughout the daisy-chain on your PRG Light Fixture, ensure the data cables are correctly configured and a termination connector is installed at the last luminaire in the data link.
Important notices regarding FCC compliance and safety precautions.
Provides necessary information regarding product safety, installation, and operation.
Details additional documentation, training, support contacts, and gobo submission guidelines.
Overview of luminaire's key features and specifications.
Details included items, replacement parts, and standard gobo/color wheel configurations.
Guidelines for connecting power and DMX512/Ethernet data cables.
Instructions for unpacking, attaching brackets, and various mounting methods.
Steps for powering up the luminaire and initial configuration.
Guide to using the touchscreen menu, screens, and navigation.
Instructions on controlling the luminaire with a PRG Followspot Controller.
Details DMX channel mapping, timing channels, and control parameters.
Common problems, solutions, error codes, status indications, and comm LED behavior.
Procedures for lamp replacement, cleaning, gobo/filter changes, and software updates.
Detailed specifications for the luminaire and its road case.
Definitions of useful terms associated with operating the luminaire.
| Color Temperature | 6000K |
|---|---|
| Pan | 540° |
| Tilt | 270° |
| Iris | Yes |
| Focus | Motorized |
| Weight | 82 lbs (37 kg) |
| Power Consumption | 1500W |
| Prism | Rotating prism |
| Voltage | 200-240V 50/60Hz |
| Beam Angle | 8° - 50° |