540876_A_PUB_DATE_1_FEB_2012.DOC PROGRAMOVACÍ MANUÁL 71
TROUBLESHOOTING
ATTENTION!
THE ERROR MESSAGE TOO HOT CAN ALSO APPEAR AT THE END OF A CYCLE EVEN IF NO
FAILURE HAS OCCURED
AS AN EXAMPLE, SUPPOSE A WASH PROGRAM WITH A HOT WASH.
AFTER THIS HOT WASH SEQUENCE, NO SEQUENCE WITH A LOW WATER TEMPERATURE HAS
BEEN PROGRAMMED.
AT THE END OF SUCH A WASH CYCLE, THE TEMPERATURE IN THE TUB WILL STAY HIGH EVEN
IF THERE IS NO WATER IN THE TUB.
AS A RESULT THE WASH COMPUTER WILL DECIDE THAT IT’S NOT SAFE TO OPEN THE DOOR
AS THE MEASURED TEMPERATURE INSIDE THE TUB IS TOO HIGH.
WITHOUT INSERTING COLD WATER INSIDE THE TUB, IT CAN TAKE A LONG TIME BEFORE THE
TEMPERATURE DROPS TO AN ACCEPTABLE SAFE LEVEL.
ONCE THE TEMPERATURE IN THE DRUM HAS DROPPED SUFFICIENTLY, THE FAILURE
MESSAGE WILL DISAPPEAR AND THE DOOR WILL BE UNLOCKED AUTOMATICALLY.
DEPENDING ON THE FAILURE TYPE THE COMPUTER WILL START A SPECIFIC PROCEDURE:
WHEN SAFETY IS INVOLVED
Full stop + tumble : the program is stopped but will run the tumble sequence
Full stop + safety time : the program is stopped and a safety time is started
Don’t start : the program will not be started as long as the safety
conditions are not fulfilled
WHEN SAFETY IS NOT INVOLVED
Full stop + request for continue : a request to Continue ? the program is displayed
Skip + continue : the actual cycle step is skipped and the program continues
with the next step
Continue : the program continues
SPECIAL CASES :
For E11: Fill Time failure and E14: Heating time failure after overruling and erasing the
failure message, you can restart or stop the sequence, as Continue ? will be displayed.
Possible cause : - water supply inlets closed
- decreasing capacity of the heating elements
For E24: Defective Level sensor, E25: Defective Temperature sensor and E35:Wrong software
version the Failure message can only be erased by switching the power off and back on.
Fault 31: Initialization fault inverter and 32: Verification fault inverter can be erased by switching
off the power. But as Fault 31 and 32 indicates that the frequency inverter is not loaded with the
correct parameter settings, the washing machine can be damaged when the inverter is functioning
with the wrong settings.
Do not use the washing machine before a technician has inspected the problem.
Fault 41: Service Due will occur over and over again until you have reset the cycle counter.
See Paragraph 8.5 how to reset the cycle counter.
!
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