Printronix Integrated Network Interface Card - C Customer Support; Printronix Customer Support Center

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C Customer Support

Printronix Customer Support Center

IMPORTANT

Please have the following information available prior to calling

the Printronix Customer Support Center:

• Model number

• Serial number (located on the back of the printer)

• Installed options (i.e., interface and host type if applicable to

the problem)

• Configuration printout:

Thermal Printer

See “Printing A Configuration” in the

Quick Setup Guide

Line Matrix Printer

Press PRT CONFIG on the control panel, then press Enter.

• Is the problem with a new install or an existing printer?

• Description of the problem (be specific)

• Good and bad samples that clearly show the problem (faxing of

these samples may be required)

Americas (714) 368-2686

Europe, Middle East, and Africa (31) 24 6489 311

Asia Pacific (65) 6548 4114

http://www.printronix.com/public/support.aspx