Forallenquiriespleasevisitwww.proroute.co.uk
1)TrytodisabletheDevice’snetworkcard,andre‐enableit.
2)ResettheProrouteH685.Poweronrouter,keeppress“RST”buttonuntil12seconds,and
thenreleaseit.ProrouteH685willautomaticallyloaddefault.
3.12CannotgetCellWANIP
ProrouteH685getcellularWANIP
onceit’sonline.
IfnotgettheWANIP,theproblemmaybe:
Item. Maycausedby Solution
1 CellularWANportisnotright
configured
Refer to Chapter 3.3.3.1 CellularWAN
configurationtosolveit.
2 SIMcardhasproblemfordata
businessornobalance
CheckthesimcardwiththeISPor
networkproviderorsimcardprovider.
Tryanotherworkingsimcard.
3 Nonetworksignal Movetheroutertoanothersiteto
check.
4 VPNconfigurationiswrong YoumayconfiguretheVPNinwrong
way.PleasechecktheWANport
configuration.
5 Cellularnetworkproblem Sometimescellularnetworkmayget