Proroute H685 - Power and System Errors

Forallenquiriespleasevisitwww.proroute.co.uk
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problemorunstable.Trytomoveto
anothersitetotest.Ortrytotestwith
anotherISP/CarrierSIMcard
6 Modulemodemisdefeated Sendbacktheunittofactoryforrepair
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3.13Cannotpoweron
Solution:
1. Checkifthepoweradapterconnectorisloosefromtherouter.
2. Trytoreplaceapoweradapter.PROROUTEseriesrouteruses9V1Aor9V2Aor12V1Aor12V1Aor
12V2Apoweradapterwith2.5mmconnector
3. Routerhardwaredamaged.Sendbacktofactory
forcheckorrepair.
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3.14Syslogshows“connectscriptfailed”
Problemmaybe:
Item. Maycausedby Solution
1 A. sim card no data business,
orproblem;
B. sim card balance no
available;
A.Checksimcarddatabusinessand
balance.
B.Getbalanceavailable
2. WANAPNparameteriswrong CheckAPNparameterofWANport,
thenmakeitcorrectandtry
3 Networkunstableproblem Trylater,ormovetoothernetworkto
try.
4 Modulemodeminsiderouter
settingwrongbyuncertain
operation
Tellthemodulemodemtype(marked
atthebackcoverofrouter)to
technicalsupportforhelp.
5 Modulemodeminsiderouter
onlysupport2Gor3Gonly
Needcontactsalesforreplacementor
repair
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3.15ProrouteH685isonline,butcannotvisitwebsite.
Problemmaybe:
Item. Maycausedby Solution
1 DNSproblem ChecktheDNSserverofPROROUTEis
correct.TheDNSisfromtheISPonce