QB Robotics SoftHand Research - The USB flash drive is not working

8 https://qbrobotics.com/products/qb-softhand-research
34 —FAQ AND TROUBLESHOOTING
RELEASE 1.0.1 —15 JULY, 2020
A damaged glove can affect repeatability and grasping performance.
8.6.2 Solution
Unfortunately is not possibleto ship you a whole new glove and let you proceed with itsreplacement.
Both the glove and the cover which secures it to the hand are crucial components of the hand and only
assembling them inside our facilities guarantees the right setup and the advertised performance of
grasping.
In such a caseyou should raise a "Service Request" in our portal as soon as you notice the problem.We
will do our best to ensure that this goes as quickly and as smoothly as possible.
8.7 The USB flash drive is not working
8.7.1 Problem
It is not so common, but it may happen that any of the files provided through the USB flash drive is
corrupted.
8.7.2 Solution
You can find all the USB flash drive files in our download section at the bottom of theqb SoftHand page
8
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WARNING:
Be aware that you must never grasp sharp objects, nor have them close to the robot during its
operation, cf. safety warnings(see Page 3).
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NOTE:
This is true also for the other elastic components inside the fingers.
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WARNING:
If any of the files is corrupted we recommend to format the flash drive and download again all
the files from our website.
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