PANEL TEST TROUBLESHOOTING
QOLSYS CONFIDENTIAL AND PROPRIETARY
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If you run a panel test and it fails, use the following steps to fix the issue.
Tests the arm/disarm operation
Reboot panel, run test again then if necessary perform a master reset and repeat
test
Checks that photos are loaded in the
photo frame app
1) Go to Settings -> Photo Frame -> Add Photos
2) Add photos from Wifi photo sets
Checks help videos are installed in the
panel.
!1) Load Help Videos with a Patch Tag
Checks panel battery health
1) Make sure the battery is connected
2) If test continues to fail, replace the battery
Check panel LED operation
1) Reboot the panel and run the test again
2) Master reset and repeat test
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