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QOLSYS IQ4 Hub User Manual

QOLSYS IQ4 Hub
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TROUBLESHOOTING
PANEL TEST TROUBLESHOOTING
Test
Description
If fails:
Panel Tamper
Check panel Tamper state
1) Check to ensure backplate is secure and installed properly.
2) Repeat test.
AC Status
Check panel AC power status
1) Inspect the wire leads are secure and properly connected on the terminal block
and adapter.
2) Repeat test.
Internet Connection
Check panel's Internet connectivity
1) Go to Wifi Setting page, Enable Wifi and connect to a Wifi Network
2) Make sure Internet is available on the home router. You can check internet
information in the “About” section.
3) Contact your network service provider on continued internet connectivity failure.
Wi-Fi
Tests whether panel is connected to
Wifi network
!1) Go to Wifi Setting page and enable wifi.
!2) Connect to a Wifi Network
Upgrade Service
Checks that the panel can receive
updates from the Qolsys servers
1) Verify internet and Wi-Fi connections.
Z-Wave
Check panel's Z-Wave module
operation
1) Reboot the panel and repeat test.
2) Master reset and repeat test
Sirens
Check that the panel’s siren is
functioning properly (Burglar, Auxiliary,
Fire & CO).
1) Verify the siren is plugged in

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QOLSYS IQ4 Hub Specifications

General IconGeneral
BrandQOLSYS
ModelIQ4 Hub
CategoryControl Panel
LanguageEnglish

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