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Before you call customer service
Error Possible cause To eliminate
Water dripping out of the
unit’s door
Door is not closed correctly.
Door seal is worn or
damaged.
If the door is closed correctly, the door handle
will point down on fl oor units.
Replace the door seal (see the „Maintenance”
section of the manual).
Care instructions for a maximum service life:
- At the end of production, clean the door seal
thoroughly with a damp cloth.
- If lots of grilled products are cooked
(considerable build-up of grease), then the
door seal must also be cleaned with a damp
cloth between cycles.
- If the unit is to be operated for a long time
without products, we recommend that the
cooking cabinet temperature should not
exceed 180 °C.
Noise is heard in the
cooking cabinet while the
unit is in use.
Air baffl es, grid shelves, etc,
are not fi xed correctly.
Fix the air baffl es and grid shelves correctly in
the cooking cabinet.
Cooking cabinet light not
working.
Halogen lamp is defective. Replace the lamp (see the „Maintenance”
section of the manual).
Low water level: “Flashing
water valve symbol”.
Water valve closed.
Water intake fi lter on the unit
is clogged.
Open the water valve.
Check and clean the fi lter. To do this: Close
the water valve, unscrew the water intake on
the unit, then remove and clean the fi lter in
the water intake. Insert the fi lter, connect the
water intake and check for leaks.
Water running out of the
bottom of the unit.
The unit is not level.
Drain is blocked.
Level the unit using a spirit level (see
Installation Manual).
Remove and clean the outlet (HT pipe) on
the back of the unit. Blockages can occur if
products with a high proportion of fat are
cooked frequently or if the drop on the outlet
pipe is too shallow.
To remedy:
Run the outlet pipe as described in the
installation instructions.
Clean the unit regularly with CleanJet
®
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