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Raven GO Duplex User Manual

Raven GO Duplex
37 pages
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Raven Scanner GO Duplex USB
User Manual
support@raven.com | 1-800-713-9009 | raven.com/support
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Raven GO Duplex Specifications

General IconGeneral
BrandRaven
ModelGO Duplex
CategoryScanner
LanguageEnglish

Summary

Copyrights and Trademarks

Hardware Warranty

Details the 1-year warranty for the Raven scanner, covering defects and exclusions.

Disclaimer of Warranties

States that the use of Raven software and hardware is at the user's sole risk.

Obtaining Limited Warranty Service

Contacting Support

Provides instructions on how to get technical support via website or phone.

Safety Information

Safety Symbols and Precautions

Explains warning and caution symbols, and lists essential safety precautions for operation.

FCC Compliance

FCC Rules and Statements

Details FCC Part 15 compliance, cautions, and radiation exposure information.

Product Safety Guide

Warnings and Cautions

Highlights critical warnings and cautions regarding electrical hazards and device usage.

Waste Disposal

Environmental Recycling Guidelines

Instructs users on the proper disposal of the product for environmental protection.

Getting Started

Introduction and Package Contents

Introduces the scanner and lists all items included in the package.

Scanner Front View

Part Identification and Functions

Identifies the parts of the scanner's front view and their corresponding functions.

Scanner Side View and Setup

Setup Precautions

Lists essential precautions to follow before setting up the scanner.

Removing Protective Tape

Tape Removal Procedure

Illustrates the steps for safely removing protective tapes from the scanner.

Software Installation and Connection

Installing Raven Desktop

Guides through downloading and installing the Raven Desktop software.

Connecting Scanner to PC

Details how to connect the scanner to a computer via USB cable.

Scanning with Raven Desktop

Ensuring Scanner Connection

Explains how to confirm the scanner is connected and ready in Raven Desktop.

Configuring Scan Settings

Workflows and Customization

Describes creating and customizing workflows and scan destinations.

Scan Sides and Size

Settings for scanning one-sided, two-sided, and selecting paper size.

Advanced Scan Settings

Quality, Color, Name, and File Type

Settings for scan quality, color mode, document naming, and file format.

Destinations and Blank Page Removal

Configures scan destinations and options for removing blank pages.

Additional Scan Options

OCR, Brightness, Contrast, Compression

Settings for OCR, scan brightness, contrast, and file compression.

Operation

Document Loading Tips

Provides essential tips for correctly loading documents into the ADF.

Document Loading and Cloud Scanning

ADF Loading

Step-by-step guide for loading documents into the Automatic Document Feeder.

Scanning to Raven Cloud

Instructions for scanning documents directly to Raven Cloud.

Scanning to Email and USB

Scan to Email Addresses

Guides on scanning documents and sending them via email.

Scan to USB Flash Drives

Instructions for scanning documents to a USB flash drive.

Scanning to Google Drive

Scan to Google Drive

Steps to scan documents and save them to Google Drive.

Scanning to Cloud Services

Scan to SharePoint and OneDrive

Guides for scanning documents to SharePoint and OneDrive accounts.

Scan to OneNote and Dropbox

Instructions for scanning documents to OneNote and Dropbox.

More Cloud Scanning Options

Scan to Box and Evernote

Steps for scanning documents to Box and Evernote accounts.

Scan to QuickBooks Online

Guides for scanning documents to QuickBooks Online.

Other Scanning Features

Scan to Neat and Multiple Destinations

Instructions for scanning to Neat and sending to multiple destinations.

TWAIN Scanner Integration

Using the scanner with third-party applications via TWAIN.

Troubleshooting

Clearing Paper Jams

Step-by-step instructions for resolving paper jams in the scanner.

Error Conditions

Error Indicators and Solutions

Table detailing error LED indicators, their causes, and solutions.

Questions and Answers

Common Scanner Issues

Answers to frequently asked questions about scanner operation and common problems.

Scanner Maintenance

Cleaning Glass and Rollers

Guidance on cleaning the scanner's glass and feed rollers for optimal performance.

Detailed Cleaning Instructions

Cleaning Glass

Specific steps for cleaning the scanner glass.

Cleaning Rollers

Specific steps for cleaning the scanner feed rollers.

Cleaning Notes and Warnings

Cleaning Agent Recommendations

Recommendations and warnings regarding cleaning agents for the scanner.

Calibrating Your Raven Scanner

Calibration Purpose and Triggers

Explains when and why calibration is needed for the scanner.

Windows Calibration Steps

Detailed instructions for calibrating the scanner on Windows.

Windows Calibration Procedure

Windows Calibration Settings

Steps for accessing and adjusting calibration settings in Windows.

Mac Calibration Procedure

Mac Calibration Setup

Instructions for initiating the calibration process on macOS.

Mac Calibration Settings

Mac Calibration Enhancements

Steps to enable and configure calibration enhancements on macOS.

Mac Calibration Execution

Mac Calibration Sheet Insertion

Guidance on inserting the calibration sheet into the scanner on macOS.

Calibration Completion

Calibration Success and Error Handling

Confirms successful calibration and outlines steps for handling calibration errors.

Product Specifications

Technical Specifications

Lists detailed technical specifications for the Raven GO Duplex scanner.

Safety Precautions Summary

Summarizes key safety precautions for using the scanner.

Technical Support

Contacting Raven Support

Provides contact information for Raven technical support.

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