Do you have a question about the Raven GO Duplex and is the answer not in the manual?
Details the 1-year warranty for the Raven scanner, covering defects and exclusions.
States that the use of Raven software and hardware is at the user's sole risk.
Provides instructions on how to get technical support via website or phone.
Explains warning and caution symbols, and lists essential safety precautions for operation.
Details FCC Part 15 compliance, cautions, and radiation exposure information.
Highlights critical warnings and cautions regarding electrical hazards and device usage.
Instructs users on the proper disposal of the product for environmental protection.
Introduces the scanner and lists all items included in the package.
Identifies the parts of the scanner's front view and their corresponding functions.
Lists essential precautions to follow before setting up the scanner.
Illustrates the steps for safely removing protective tapes from the scanner.
Guides through downloading and installing the Raven Desktop software.
Details how to connect the scanner to a computer via USB cable.
Explains how to confirm the scanner is connected and ready in Raven Desktop.
Describes creating and customizing workflows and scan destinations.
Settings for scanning one-sided, two-sided, and selecting paper size.
Settings for scan quality, color mode, document naming, and file format.
Configures scan destinations and options for removing blank pages.
Settings for OCR, scan brightness, contrast, and file compression.
Provides essential tips for correctly loading documents into the ADF.
Step-by-step guide for loading documents into the Automatic Document Feeder.
Instructions for scanning documents directly to Raven Cloud.
Guides on scanning documents and sending them via email.
Instructions for scanning documents to a USB flash drive.
Steps to scan documents and save them to Google Drive.
Guides for scanning documents to SharePoint and OneDrive accounts.
Instructions for scanning documents to OneNote and Dropbox.
Steps for scanning documents to Box and Evernote accounts.
Guides for scanning documents to QuickBooks Online.
Instructions for scanning to Neat and sending to multiple destinations.
Using the scanner with third-party applications via TWAIN.
Step-by-step instructions for resolving paper jams in the scanner.
Table detailing error LED indicators, their causes, and solutions.
Answers to frequently asked questions about scanner operation and common problems.
Guidance on cleaning the scanner's glass and feed rollers for optimal performance.
Specific steps for cleaning the scanner glass.
Specific steps for cleaning the scanner feed rollers.
Recommendations and warnings regarding cleaning agents for the scanner.
Explains when and why calibration is needed for the scanner.
Detailed instructions for calibrating the scanner on Windows.
Steps for accessing and adjusting calibration settings in Windows.
Instructions for initiating the calibration process on macOS.
Steps to enable and configure calibration enhancements on macOS.
Guidance on inserting the calibration sheet into the scanner on macOS.
Confirms successful calibration and outlines steps for handling calibration errors.
Lists detailed technical specifications for the Raven GO Duplex scanner.
Summarizes key safety precautions for using the scanner.
Provides contact information for Raven technical support.