Chapter 11
Warranty & Technical Support
➢ Warranty
Reolink warrants this product against defects in workmanship and
material for a period of Two (2) years from its original purchase date. You
must present your receipt as proof of purchase for warranty validation.
Any unit which proves defective during the stated period will be repaired
without charge for parts or labor or replaced at the sole discretion of
Reolink. The end user is responsible for all freight charges incurred to
send the product to Reolink’s repair center. The end user is responsible for
all shipping costs incurred when shipping from and to any country other
than the country of origin.
The warranty does not cover any incidental, accidental or consequential
damages arising from the use of or the inability to use this product. Any
costs associated with the fitting or removal of this product by a
tradesman or other person or any other costs associated with its use are
the responsibility of the end user. This warranty applies to the original
purchaser of the product only and is not transferable to any third party.
Unauthorized end user or third party modifications to any component or
evidence of misuse or abuse of the device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this
warranty. Where applicable by local laws, regulations and legal rights will
take precedence.
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