Packaging, Transport and Installation
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4 Packaging, Transport and Installation
4.1 Packaging
The packaging has been adapted to the mode of transport. It complies with the generally
applicable packaging guidelines.
Storage of the packaging
In the event of a complaint or return, the warranty claim may be
endangered if the packaging is inadequate or the device has not been
secured correctly.
• Keep the packaging for the duration of the warranty period.
Transport
Mechanical or electronic components may be damaged.
• The device may not be knocked, shaken or thrown during transport.
Complaints
Incomplete delivery or transport damage
The forwarding agent and Retsch GmbH must be notified immediately in
the event of transport damage. It is otherwise possible that subsequent
complaints will not be recognised.
• Please check the delivery on receipt of the device for its
completeness and intactness.
• Notify your forwarding agent and Retsch GmbH within 24 hours.
4.3 Temperature Fluctuations and Condensation
Temperature fluctuations
The device may be subject to strong temperature fluctuations during transport
(e.g. aircraft transport)
The resultant condensed water may damage electronic components.
• Wait before commissioning until the device has been acclimatised.
Temporary storage:
Also in case of an interim storage the device must be stored dry and within the specified
ambient temperature range.