Troubleshooting
40
3
If You Cannot Make Clear Copies
Problem Causes Solutions
Copies appear dirty. Image density is too dark. Adjust the image density. See
p.26 “Adjusting Copy Image
Density”.
The reverse side of an original
image is copied.
Image density is too dark. Adjust the image density. See
p.26 “Adjusting Copy Image
Density”.
A shadow appears on copies if
you use the pasted originals.
Image density is too dark. Adjust the image density. See
p.26 “Adjusting Copy Image
Density”.
Change the orientation of the
original.
Put mending tape on the past-
ed part.
The same copy area is dirty
whenever making copies.
The exposure glass, exposure
glass cover, or the ADF is
dirty.
Clean them. See p.64 “Main-
taining Your Machine”.
Copies are too light. Image density is too light. Adjust the image density. See
p.26 “Adjusting Copy Image
Density”.
Damp or rough grain paper is
used.
Use dry paper without rough
grain.
Toner bottle is almost empty. Add toner. See p.42 “D Add-
ing Toner”.
Parts of the image are not cop-
ied.
The original is not placed cor-
rectly.
Place originals correctly. See
p.22 “Placing Originals”.
An improper paper size is se-
lected.
Select the proper paper size.
Copies are blank. The original is not placed cor-
rectly.
When using the exposure
glass, place the originals
down. When using the ADF,
place them face up. See p.22
“Placing Originals”.
A moire pattern is produced
on copies.
Your original has a dot pat-
tern image or many lines.
Place the original on the expo-
sure glass at a slight angle.
When copying with the ADF,
black lines appear.
Your ADF might be dirty. Clean the ADF with a cloth.
See p.64 “Maintaining Your
Machine”.
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