Troubleshooting
101
Hardware Problem
Parallel I/F
There is a problem with the par-
allel interface.
If you use the parallel I/F, replace the
interface cable that caused the error.
Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.
See “Attaching IEEE 1284 Interface
Board Type A”, Setup Guide.
Hardware Problem
Printer font
Problems with the font file for
the Printer module.
It is necessary to replace the print
module.
Hardware Problem
Staple Unit
There is a misfeed in the finish-
er or a problem with the staple
unit.
Remove misfed paper. Turn the pow-
er off, and then on. If the message ap-
pears again, contact your sales or
service representative.
See p.123 “
Removing Jammed Sta-
ples”.
See p.142 “
When “Remove Misfeed
R:Finisher” Appears”.
Hardware Problem
Tray #
There is a problem with the pa-
per lift motor of Tray #.
#: tray number
Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.
Hardware Problem
Wireless Board
An error was detected in the
IEEE 802.11b interface unit or
the Bluetooth interface unit.
Turn the power off, and then on. Re-
move and re-install the IEEE 802.11b
interface unit or the Bluetooth inter-
face unit correctly.
If the message appears again, contact
your sales or service representative.
See “Attaching IEEE 802.11b Inter-
face Unit Type H” or “Attaching Blue-
tooth Interface Unit Type 3245”, Setup
Guide.
Hardware Problem
Wireless Card
The IEEE 802.11b interface
unit or the Bluetooth interface
unit could not be detected when
the power was turned on. The
IEEE 802.11b interface card or
the Bluetooth interface card
was removed after the power
was turned on. An error was
detected in the IEEE 802.11b
interface card or the Bluetooth
interface card.
Turn the power off, and then on. Re-
move and re-install the IEEE 802.11b
interface unit or the Bluetooth inter-
face unit correctly.
If the message appears again, contact
your sales or service representative.
See “Attaching IEEE 802.11b Inter-
face Unit Type H” or “Attaching Blue-
tooth Interface Unit Type 3245”, Setup
Guide.
Hardware Problem
USB
There is a problem related to
the Universal Serial Bus Con-
nection and Hardware.
Turn the power off, and then on. If the
message appears again, contact your
sales or service representative.
Messages
/ Second messages
Description Solution
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