Troubleshooting
110
If printing still does not start, contact your sales of service representative. Con-
sult with the store where the printer was purchased for information about the lo-
cation of sales of service representatives.
Checking the port connection
When the printer is directly connected via the PC cable and the data-in indicator
does not flash or light up, the method of checking the port connection is as fol-
lows.
• For a parallel port connection, port LPT 1 or LPT 2 should be set.
• For a USB port connection, port USB00 (n)
*1
should be set.
• For a IEEE 1394 (SCSI print) port connection, port 1394_00(n)
*1
should be
set.
*1
(n) is the number of printers connected.
When you use the Blue-
tooth interface unit.
❖ SPP
A Make sure the machine you want to use appears in the
3Com Bluetooth Connection Manager.
B Make sure “Bluetooth Serial Client (COMx)” appears under
Client Ports in the 3Com Bluetooth Connection Manager.
C Restart the computer, this printer, and the other devices.
D Make sure no IEEE 802.11b (wireless LAN) or other Blue-
tooth devices are in use.
❒ Interference may occur with the IEEE 802.11b interface
unit. Such interference may affect the transmission
speed and other functions.
E Transmissions between computers, other devices, and this
printer can be blocked by obstructions. Move this printer,
computers, and other devices, if necessary.
❖ HCRP, BIP
A Restart the computer, this printer, and other devices.
B Make sure no IEEE 802.11b (wireless LAN) or other Blue-
tooth devices are in use.
❒ Interference may occur with the IEEE 802.11b interface
unit. Such interference may affect the transmission
speed and other functions.
C Transmissions between computers, other devices, and this
printer can be blocked by obstructions. Move this printer,
computers, other devices, if necessary.
Possible cause Solutions
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