Ricoh G-P3 - Image Skew; Background Stain

Symptom Possible cause Necessary actions
Incorrect media type mode
Select an appropriate media
mode.
Defective fusing unit Replace the fusing unit.
Image Skew
Symptom Possible cause Necessary actions
Images are skewed
Incorrect installation of paper Install the paper correctly.
Incorrect paper guide position Adjust the paper guide correctly.
Defective registration roller Repair the paper feed unit.
Incorrect action of transfer roller Check the transfer roller.
Defective engine board (EGB) Replace the engine board (EGB).
Unclean separation pad Clean the separation pad.
Defective spring
Replace the spring for the friction
pad.
Background Stain
Symptom Possible cause Necessary actions
The reverse side of the paper is
not clean.
Unclean transfer roller Clean the transfer roller.
Unclean paper path Clean the paper path.
Unclean registration roller Clean the registration roller.
Unclean fusing unit exit Clean the fusing unit exit.
Defective fusing unit Replace the fusing unit.
Troubleshooting Guide
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