Ricoh IM C2010 - Page 228

8. Troubleshooting
226
8
Message
Condition
Solution and reference
"Network
communication has
failed. Failed to
connect to
POP/IMAP server.
Please check
machine settings
and the status of
server and
network."
[15-11]
The DNS server
could not be found.
Check the [DNS Configuration] setting on
[Settings] [System Settings]
[Network/Interface].
The machine is not
connected to the
network.
Check that the machine is connected to
the network correctly.
"Network
communication has
failed. Failed to
connect to the
destination. Please
check if the
destination is
correct and
destination
machine status."
[14-01]
The SMTP server
could not be found.
Check [SMTP Server] on [Settings]
[System Settings] [Send
(Email/Folder)] [Email].
The DNS server
could not be found.
Check [DNS Configuration] on [Settings]
[System Settings]
[Network/Interface].
The machine is not
connected to the
network.
Check that the machine is connected to
the network correctly.
Communication
with the destination
specified for Folder
Transfer could not
be established
properly.
• Check that the computer specified as
the transfer destination is operating
normally and connected to the
network.
• Check the transfer settings.
See "Transferring a Received Fax
Document to E-mail Address or
Folder", User Guide (HTML).
The destination
could not be found
when the fax was
sent without using
the SMTP server.
Check that the destination is specified
correctly.
See "Sending Internet Faxes without
Using SMTP Server", User Guide (HTML).