Ricoh IM C2010 - Page 284

8. Troubleshooting
282
8
Message
Cause
Solution and reference
"Signature cannot
be set because
there is a problem
with the device
certificate used for
the S/MIME
signature. Check
the device
certificate."
*1
"Signature cannot
be set because the
Digital Signature's
device certificate is
not currently valid.
Please check the
certificate."
*1
The device
certificate used for
the digital signature
in PDF or PDF/A is
not currently valid.
Use a valid device certificate for the digital
signature in PDF or PDF/A.
See "Scanning an Original as a PDF with
Security Settings Specified", User Guide
(HTML).
"The destination
cannot be selected
because there is a
problem with the
device certificate
used for the
S/MIME signature.
Please check the
certificate."
*1
The device
certificate used for
the digital signature
in PDF or PDF/A is
missing or invalid.
"The destination
cannot be selected
because its
encryption
certificate is not
currently valid.
Please check the
certificate."
The user certificate
(destination
certificate) has
expired.
Install a new user certificate.
See ”Encrypting Network
Communication”, User Guide (HTML).