"Authentication
with the destination
has failed. Check
settings. To check
the current status,
press [Scan Files
Status]."
The user
name/password of
SMTP
authentication
specified when
sending the e-mail
are incorrect.
Select the destination in the address
book, press [Edit], and check the setting in
[Destinations] tab [Email Address].
The user
ID/password
specified on the
destination folder in
Send to Folder are
incorrect.
• Select the forwarding destination in
the address book, press [Edit], and
check the information registered in
[Destinations] tab [Folder]
[Folder Authentication Info].
• Adding "@domain-name" behind the
user name may resolve the problem.
• When a login password is not
specified on your computer, specify a
login password on the computer and
register it to the machine.
"Cannot access the
Memory Storage
Device."
An USB flash
memory device is
unavailable for use.
• Check that the external media is
formatted in FAT16 or FAT32, and
write encryption or protection is not
enabled on the media.
• Check that the external media is not
corrupted or damaged.
"Cannot detect
original size. Select
scan size."
An original is not
placed correctly on
the machine.
Place the original correctly. When you
place an original on the exposure glass,
the machine detects the original size by
opening and closing the exposure glass
cover or ADF. Open the cover or ADF by
more than 30 degrees when placing an
original.
An original with a
difficult-to-detect
size even in the
regular size is
placed on the
machine.
When scanning an original with a difficult-
to-detect size, specify [Send Settings]
[Scan Size].
page303”Sizes Detectable with Auto
Paper Select”
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