SC Error Codes 
SM 4-35 J012/J013/J014 
Trouble- 
shooting 
 
Jam 12  Initial Jam 
Message: Paper Misfeed: Inverter Guide Plate 
Jam 
The trailing edge sensor switches ON when the printer is switched on or 
while printer is initializing. 
Cause: 
  The trailing edge sensor does not change (go OFF). 
  Paper feed clutch remains ON. 
Problem Site 
  Trailing edge sensor 
  Paper feed clutch 
Action 
Perform check, take action in this order: 
1.  Clean the transfer belt. 
2.  Replace inverter guide plate. 
3.  Replace trailing edge sensor. 
4.  Replace 1st Registration sensor. 
5.  Replace 2nd Registration sensor. 
6.  Replace CTL board. 
 
Jam 14  Carriage Jam 
Message:  Ppr Misfd: Scan.Unit 
Jam 
The carriage was prevented from reaching its target position within the 
prescribed time. 
Cause: 
  A piece of paper or other object is obstructing the movement of the 
carriage. 
  A piece of paper or other object is obstructing the paper path. 
  The horizontal film encoder is dirty, slack, buckled, or damaged. 
  Horizontal feed motor belt is loose or broken. 
Problem Site 
  Horizontal encoder film strip 
  Horizontal feed motor belt 
 CTL board 
Action  Perform check, take action in this order: 
⇒ 
Rev. 01/2008