Ricoh MP 402SPF User Manual

Problem Cause Solution
When printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.
The envelopes are curled. Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see page 149
"Envelopes".
Cannot print in duplex
mode.
You have selected a paper
tray that is not set for duplex
printing.
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Connecting
the Machine/ System Settings.
Cannot print in duplex
mode.
You have selected a paper
type that cannot be used for
duplex printing.
In "Tray Paper Settings", select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Connecting the Machine/
System Settings.
The machine does not turn
off in 7 minutes after the
main power is turned off.
The machine cannot perform
the shutdown procedure.
Repeat the shutdown procedure. If the
machine does not turn off, contact your
service representative.
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while you delete
the multiple stored
documents.
Wait a while, and then retry the
operation.
10. Troubleshooting
164

Ricoh MP 402SPF Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Maximum Print Resolution	1200 x 1200 dpi
Maximum Paper Capacity	1, 600 sheets
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Fax Capability	Yes
Maximum Paper Size	A4
Warm-up Time	21 seconds
Memory (RAM)	2 GB
Fax Transmission Speed	33.6 Kbps
Copy Resolution	600 x 600 dpi
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB, Ethernet, Wi-Fi
Control Panel	Touchscreen
Mobile Printing	Yes
Hard Disk Drive	320 GB (Optional)
Network Connectivity	Ethernet
Print Speed	Up to 42 ppm (Letter)
Copy Speed	Up to 42 cpm (Letter)