Cause:
At low temperature or when using thin coated paper, this may occur if the paper transfer current is
insufficient.
At high temperature, this may occur if the paper transfer current is excessive.
• This solution only works when the thickness of the paper is equivalent to Paper Weight 4 or higher.
Do not try this as a solution when using paper with a thickness equivalent to Paper Weight 3 or
lower, as it may cause paper misfeeding.
• To adjust the following settings, pre-register the type of paper in use as a custom paper. For details
about registering custom papers, see "Registering a Custom Paper", Paper Settings Reference.
Solution:
1. In [Advanced Settings] for the custom paper in use, make a note of the present value in
[Paper Transfer Current: Lead Edge].
2. Increase the scaling factor in the above setting by 10 percentage points.
3. Print the image. Is the problem resolved?
Yes Finished!
No Increase the scaling factor by 10 percentage points.
4. Repeat Step 3. If the problem persists even though you have increased the scaling factor
by 50 percentage points, restore the value noted in Step 1 and go to the next step.
5. Decrease the scaling factor in the above setting by 10 percentage points.
6. Print the image. Is the problem resolved?
Yes Finished!
No Decrease the scaling factor by 10 percentage points.
7. Repeat Step 6. If the problem persists even though you have decreased the scaling factor
by 50 percentage points, restore the value noted in Step 1 and contact your service
representative.
Fainter Trailing Edge
The trailing edge is fainter.
3. Troubleshooting Image Quality Problems
42
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