Messages Reporting Paper Misfeeds
Paper misfeeds are reported by messages prefixed with problem codes.
Resolve the problem according to the code.
This section only lists the codes for problems that can be resolved by the user. If a problem code not
listed in this section appears, contact your service representative.
If (J049) Appears
Cause:
Paper is skewed.
Solution:
Depending on the cause of the problem, do one the following:
The side fences in the paper tray are too far apart.
If the side fences are too far apart, the paper may be skewed.
Adjust the side fences to match the paper width.
When you close the paper tray, the side fences may become misaligned due to the weight of the paper.
To prevent this, close the paper tray slowly.
For details about loading paper, see "Loading Paper", About This Machine.
The paper size/orientation/type is not specified correctly.
In tray paper settings, specify the size, orientation, and type of the paper in use.
For details about tray paper settings, see "Changing Tray Paper Settings", Paper Settings Reference.
Messages Reporting Paper Misfeeds
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