Message Cause Solution
"Specified paper size /
paper type / paper color /
paper thickness / do not
match any tray paper
settings. Change the tray
paper settings to the
following paper size / paper
type / paper color / paper
thickness."
The machine was unable to
automatically select a tray
containing the required
paper.
Configure the settings of the displayed
paper to match the specified paper size,
type, color, and thickness. Alternatively,
press [Job Reset] to cancel the print job.
For details, see "If Paper Size and Type
Errors Occur", Printer Reference . For
details about the supported paper sizes,
types, and thicknesses, see
"Recommended Paper Sizes and
Types", About This Machine . For
details about the paper colors, see
"Normal Screen", Printer Reference .
"Specified paper tray is not
available. Press [Job Reset] to
cancel printing."
The selected paper tray is
unavailable.
Press [Job Reset] to cancel the print job,
and then select the correct paper tray.
"[Speed Priority] is set for
[Method for Switching
between 1 & 2 Sided Feed]."
[Meth. for Switching between
1&2 Sided Feed] is set to
[Speed Priority].
Under [General Settings], [Basic
Configuration], [Printer Features], set
[Meth. for Switching between 1&2
Sided Feed] to [Job Settings Priority]. For
details about this function, see "Basic
Configuration", Printer Reference .
"Stacker Cover(s) are open
or the handcart is not set.
Check the Stacker."
One of the stacker's front
covers is open or the
handcart is not attached.
Check that the stacker's front covers are
closed and the handcart is attached
correctly. For details about attaching the
handcart, see "Removing Paper from the
Stacker", About This Machine .
"The same IPv4 Address
exists on more than one
interfaces."
The same IPv4 address is in
use by another device on the
same subnet.
Check that the system's IPv4 address
specified for the machine is correct and
unique within the subnet, and change it
if necessary. For details about the
system's IP address, see "System
Settings", Network and System Settings
Guide .
2. Troubleshooting When Using the Printer Function
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