Message Cause Solution
"Hardware Problem: Parallel
I/F"
An error has occurred in the
IEEE 1284 interface board.
• Turn the main power switch
off and then confirm the
IEEE 1284 interface board
is inserted correctly. For
details about installing the
board, see "Installing the
Interface Units", Operating
Instructions.
• If the message appears
again, contact your service
representative.
"Hardware Problem: USB" An error has occurred in the
USB interface.
Turn the main power switch off
and then back on again. If the
message appears again,
contact your service
representative.
"Hardware Problem: Wireless
Card"
(A "wireless LAN interface
board" is referred to as a
"wireless card".)
The wireless LAN interface
board can be accessed, but an
error was detected.
• Turn off the main power
switch, and then confirm
the wireless LAN interface
board is inserted correctly.
For details about installing
the board, see "Installing
the Interface Units",
Operating Instructions.
• If the message appears
again, contact your service
representative.
"Load ppr blw in (Tray name)." The printer driver settings are
incorrect or the tray does not
contain paper of the size
selected in the printer driver.
Check that the printer driver
settings are correct, and then
load paper of the size selected
in the printer driver into the input
tray. For details about how to
change the paper size, see
page 37 "Loading Paper".
"Maintenance Kit is not set
correctly. Please call service."
The fusing unit may have not
been installed correctly.
Contact your sales or service
representative.
3. Troubleshooting
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