Ricoh SP C262SFNw User Manual

Problem Causes Solutions
When using On Hook Dial,
"Receiving..." appears and
transmission is not allowed.
If the machine fails to detect
the size of the original when
the [B&W Start] key is
pressed, it performs a
receiving operation.
Press [Scan Size] in [Scan Settings],
select the scan size, and then resend the
document.
LAN-Fax Driver does not
work.
The entered login user
name, login password, or
driver encryption key is
incorrect.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details, contact your administrator.
Reception
Problem Causes Solutions
Cannot receive files. The telephone line may be
disconnected.
Check if the telephone line is properly
connected to the machine. For details,
see Setup Guide.
The Receiving File indicator
lights up and the received
document is not printed.
The machine cannot print
because it is out of paper or
toner.
• Load paper into the tray.
• Add toner.
• The paper tray does not contain
paper of the right size. Load paper
of the right size in the paper tray.
The machine does not print
received fax documents.
[Fax Features] is configured
to store received
documents.
Print the fax documents using Web
browser or the Print Stored RX File
function. For details about printing
received faxes stored in memory,
page 217 "Printing Out Faxes Stored in
Memory" and page 284 "Fax Tab".
The machine failed to print
received fax documents.
The paper has run out. Load paper into the tray.
10. Troubleshooting
384

Ricoh SP C262SFNw Specifications

General

Print Technology	Laser
Duplex Printing	Yes
Paper Input Capacity	250 sheets
Scanner Type	Flatbed, ADF
ADF Capacity	50 sheets
Functions	Print, Copy, Scan, Fax
AirPrint Enabled	Yes
Max Copying Resolution	600 x 600 dpi
Scanning Resolution	1200 x 1200 dpi
Fax Transmission Speed	33.6 kbps
Standard Media Capacity	250 sheets
Output Trays Capacity	150 sheets
Max Printing Speed	21 ppm
Copy Resolution	600 x 600 dpi
Scan Resolution	1200 x 1200 dpi
Network Connectivity	Ethernet, Wi-Fi
USB Connectivity	Yes
Mobile Printing	Yes
Operating System Compatibility	Windows, Mac OS, Linux
Weight	29 kg
Print Speed	21 ppm (pages per minute)
Connectivity	Ethernet, USB, Wi-Fi
Media Type	Envelopes, plain paper, labels