This report can be used to identify lost files. If a document stored for Memory Transmission was lost,
resend it. If a document received by Memory Reception was lost, ask the sender to resend it.
Error Report (E-mail)
The Error Report (E-mail) is printed by the machine when it is unable to send an Error notification
Email.
For details about the Error notification Email, see page 387 "When an error notification E-mail is
received".
Transmission Error Report
The Transmission Error Report is printed by the machine when it is unable to send a Transmission
Error Mail Notification. For details about the Transmission Error Mail Notification, see page 387
"When an error notification E-mail is received".
When an error notification E-mail is received
Error notification e-mail
The machine sends the Error Notification Email to the sender when it is unable to successfully
receive a particular e-mail message by Internet Fax Function. A "cc" of this notification is also sent
to the administrator's e-mail address if the address has been specified.
• If an incoming Internet Fax from another party bypasses the SMTP server, even if reception is
not successful, an Error Mail Notification is not sent to the sender.
• You can select to send Error Notification Email using Web Image Monitor. For details, see
page 297 "Configuring the Network Settings".
• If Error Notification Email cannot be sent, the Error Report (E-mail) is printed by the machine.
• If an error occurs when an e-mail is received via SMTP, the SMTP server sends an error
notification e-mail to the originator of the document.
Server-generated error e-mail
The transmitting server sends this error e-mail to the originator of an e-mail that has failed to be
transmitted successfully (due to reasons such as specifying an incorrect e-mail address).
• If an Internet Fax transmission bypasses the SMTP server, even if transmission is not successful,
an error e-mail is not sent from the server.
• After a server-generated error e-mail is printed, the first page of the sent document is printed.
Transmission Error Mail Notification
If an e-mail fails to be sent due to a transmission error, the machine sends the Transmission Error
Mail Notification to the sender. If an e-mail could not be sent using the forward function, the
Transmission Error Mail Notification will be sent to the destination e-mail address for forwarding.
If there is an additional user-registered e-mail address or administrator e-mail address, the
Transmission Error Mail Notification will be sent to that address.
Fax Problems
387
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