Ricoh SP C262SFNw

To Next Page

To Previous Page

• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales

or service representative.

10. Troubleshooting

392

Main Page

Table of Contents3
How to Find Information about Operations and Troubleshooting13
Operating Manual (Printed)13
Operating Manual (Digital Format)13
How to Read this Manual15
Introduction15
Symbols Used in this Manual15
Model-Specific Information15
Disclaimer16
Notes16
Note to Administrator17
List of Option17
About IP Address18
Guide to the Machine19
Guide to Components19
Exterior: Front View19
Exterior: Rear View21
Interior23
Control Panel24
Installing Option27
Attaching Paper Feed Unit27
How to Use the [Home] Screen30
Displaying the [Home] Screen30
Customizing the [Home] Screen33
How to Customize the [Home] Screen33
Adding to the [Home] Screen Shortcuts to Favorite Items33
Changing the Order of Icons on the [Home] Screen33
Deleting an Icon on the [Home] Screen34
Registering Frequently Used Functions35
Registering Functions in a Favorite Item35
Recalling a Favorite Item36
Deleting a Favorite Item37
Displaying Frequently Used Modes Preferentially38
Multi-Access39
About Operation Tools43
Entering Characters44
Character Entry Display44
Available Characters45
Entering Text45
Using RICOH Smart Device Connector47
Connecting a Smart Device to the Machine Using NFC48
Writing the Machine's Information to the NFC Tag with a Smart Device48
Using the Application on a Smart Device by Using NFC48
Paper Specifications and Adding Paper49
Workflow for Loading Paper and Configuring Paper Sizes and Types49
Loading Paper50
Loading Paper into Tray1 and 250
Loading Paper into Bypass Tray55
Loading Envelopes56
Specifying Paper Type and Paper Size Using the Control Panel59
Specifying the Paper Type59
Specifying the Standard Paper Size60
Specifying a Custom Paper Size60
Specifying Paper Type and Paper Size Using Web Image Monitor62
Specifying a Custom Paper Size62
Specifying Paper Type and Paper Size Using the Printer Driver63
When Using Windows63
When Using os X64
Supported Paper65
Specifications of Paper Types68
Non-Recommended Paper Types74
Paper Storage75
Print Area75
Placing Originals79
Placing Originals on the Exposure Glass79
Placing Originals in the Auto Document Feeder79
About Originals80
Printing Documents83
What You Can Do with the Printer Function83
Configuring Option Settings for the Printer84
Conditions for Bidirectional Communication84
If Bidirectional Communication Is Disabled84
Displaying the Printing Preferences Dialog Box86
Displaying the Printing Preferences Dialog Box from the [Start] Menu86
Displaying the Printing Preferences Dialog Box in an Application86
Basic Operation of Printing88
If a Paper Mismatch Occurs89
Canceling a Print Job89
Printing Confidential Documents91
Storing a Locked Print File91
Printing a Locked Print File92
Deleting a Locked Print File93
Direct Printing from a Digital Camera (Pictbridge)95
What Is Pictbridge95
Pictbridge Printing95
What Can be Done on this Machine96
Exiting Pictbridge96
When Pictbridge Printing Does Not Work97
Printing with Mopria99
Using Various Print Functions100
Print Quality Functions100
Print Output Functions101
Copying Originals103
What You Can Do with the Copier Function103
Copier Mode Screen104
Basic Operation of Copying106
Canceling a Copy107
Making Enlarged or Reduced Copies109
Specifying Reduce/Enlarge110
Copying Single-Sided Originals with 2-Sided and Combined Printing111
Specifying Combined and 2-Sided Copies114
Copying 2-Sided Originals with 2-Sided and Combined Printing116
Duplex Copying Using the ADF117
Duplex Copying Manually Using the Exposure Glass119
Copying an ID Card121
Specifying Scan Settings for Copying124
Adjusting Image Density124
Selecting the Document Type According to Original124
Scanning Originals127
What You Can Do with the Scanner Function127
Scanner Mode Screen128
Registering Scan Destinations130
Modifying Scan Destinations136
Deleting Scan Destinations136
Testing Transmission137
Basic Operation of Scan to Folder139
Printing the Check Sheet139
Confirming the User Name and Computer Name140
Creating a Shared Folder on a Computer142
Specifying Access Privileges for the Created Shared Folder144
Registering a Shared Folder in the Machine's Address Book144
Send Scanned Files to a Shared Folder145
Basic Operation of Scan to E-Mail148
Configuring SMTP and DNS Settings148
Registering Destination E-Mail Addresses to the Address Book149
Sending Scanned Files by E-Mail149
Basic Operation of Scan to FTP152
Configuring FTP Server Settings152
Sending Scanned Files to an FTP Server152
Specifying the Scan Destination Using [Resend]155
Basic Procedures for Saving Scan Files on a USB Flash Memory Device156
Basic Operation for RICOH Scan Utility159
Preparations for Using RICOH Scan Utility159
Using Ricoh Scan Utility to Scan to a Computer159
Using RICOH SP C260 Series Scan to Scan from a Smart Device162
Basic Operation for TWAIN Scanning164
Using TWAIN Scanner164
TWAIN Scanning164
Settings You Can Configure in the TWAIN Dialog Box165
Basic Operation for WIA Scanning167
Basic Operation for ICA Scanning168
Installing the ICA Driver168
Using ICA Scanner168
ICA Scanning168
Settings You Can Configure in the ICA Dialog Box169
Using SANE Scanning171
Specifying Scan Settings for Scanning172
Specifying the Scanning Size According to the Size of the Original172
Adjusting Image Density173
Specifying Resolution174
Sending and Receiving a Fax177
What You Can Do with the Fax Function177
Fax Setting Workflows178
Fax Mode Screen179
Setting the Date and Time181
Registering Fax Destinations182
Registering Fax Destinations Using the Control Panel182
Registering Fax Destinations Using Web Image Monitor184
Preventing Transmission to the Wrong Destination186
Sending a Fax188
Selecting Transmission Mode188
Internet Fax Transmission189
Basic Operation for Sending a Fax190
Canceling a Transmission192
Specifying the Fax Destination194
Useful Sending Functions197
Specifying Scan Settings for Faxing199
Using the Fax Function from a Computer (LAN-Fax)202
Basic Operation for Sending Faxes from a Computer202
Configuring Transmission Settings204
Configuring the LAN-Fax Address Book204
Editing a Fax Cover Sheet207
Receiving a Fax208
Selecting Reception Mode208
Receiving an Internet Fax212
Forwarding or Storing Faxes in Memory214
Receiving or Rejecting Faxes from Special Senders218
Lists/Reports Related to Fax220
Configuring the Machine Using the Control Panel221
Basic Operation221
Menu Chart222
Copier Features Settings223
Scanner Features Settings228
Fax Features Settings230
Address Book Settings239
System Settings240
Printer Features Settings248
Paper Settings252
Administrator Tools Settings257
Printing Lists/Reports265
Printing the Configuration Page265
Types of Lists/Reports265
Network Settings267
Configuring the Machine Using Utilities271
Available Setting Functions Using Web Image Monitor271
Using Web Image Monitor272
Displaying Top Page273
Changing the Interface Language274
Checking the System Information275
Status Tab275
Counter Tab276
Machine Information Tab279
Configuring the System Settings280
Sound Volume Adjustment Tab280
Tray Paper Settings Tab280
Copier Tab284
Fax Tab284
Priority Tray Tab286
Toner Saving Tab287
I/O Timeout Tab287
Black-And-White Print Priority Tab288
Registering Destinations289
Registering Fax Special Senders290
Restricting Machine Functions According to User291
Enabling the User Restriction Settings291
When Machine Functions Are Restricted295
Configuring the Network Settings297
Network Status Tab297
Ipv6 Configuration Tab298
Network Application Tab298
DNS Tab299
Auto E-Mail Notification Tab300
SNMP Tab301
SMTP Tab302
POP3 Tab303
Internet Fax Tab303
Wireless Tab304
Configuring the Ipsec Settings307
Ipsec Global Settings Tab307
Ipsec Policy List Tab307
Printing Lists/Reports311
Configuring the Administrator Settings312
Administrator Tab312
Reset Settings Tab312
Backup Setting Tab313
Restore Setting Tab314
Set Date/Time Tab314
Energy Saver Mode Tab315
PCL6 Mode316
Maintaining the Machine317
Replacing the Print Cartridge317
Replacing the Waste Toner Bottle322
Replacing a Component328
Replacing the Intermediate Transfer Unit328
Replacing the Fusing Unit and Transfer Roller328
Cautions When Cleaning329
Cleaning the Toner Density Sensor330
Cleaning the Friction Pad and Paper Feed Roller332
Cleaning the Registration Roller and Paper Tray335
Cleaning the Exposure Glass338
Cleaning the Auto Document Feeder339
Moving and Transporting the Machine341
Disposal342
Where to Inquire342
10. Troubleshooting343
Error and Status Messages on the Screen343
Removing Paper Jams353
Removing Printing Jams353
Removing Scanning Jams361
When You Cannot Print Test Page364
Paper Feed Problems365
Print Quality Problems368
Checking the Condition of the Machine368
Checking the Printer Driver Settings369
Printer Problems371
When You Cannot Print Properly371
When You Cannot Print Clearly375
When Paper Is Not Fed or Ejected Properly378
Other Printing Problems379
Copier Problems380
When You Cannot Make Clear Copies380
When You Cannot Make Copies as Wanted381
Scanner Problems382
When You Cannot Browse the Network to Send a Scan File382
When Scanning Is Not Done as Expected382
Fax Problems383
When You Cannot Send or Receive Fax Messages as Wanted383
When an Error Is Notified Via a Report or E-Mail386
Error Code388
Common Problems393
Configuring Network Settings Using os395
Connecting the Machine to a Wired Network395
Using a USB Cable395
Using an Ethernet Cable396
Connecting the Machine to a Wireless Network398
Installing the Printer Driver398
Using the Wi-Fi Setup Wizard398
Using the WPS Button400
Using a PIN Code401
12. Appendix403
Transmission Using Ipsec403
Encryption and Authentication by Ipsec403
Security Association404
Encryption Key Exchange Settings Configuration Flow405
Specifying Encryption Key Exchange Settings405
Specifying Ipsec Settings on the Computer406
Enabling and Disabling Ipsec Using the Control Panel408
Notes about the Toner409
Specifications of the Machine410
General Function Specifications410
Printer Function Specifications412
Copier Function Specifications413
Scanner Function Specifications415
Fax Function Specifications416
Paper Feed Unit TK1220418
Consumables420
Print Cartridge420
Waste Toner Bottle423
Information for this Machine424
User Information on Electrical & Electronic Equipment (Mainly Europe and Asia)424
Note for the Battery And/Or Accumulator Symbol (for EU Countries Only)425
Environmental Advice for Users (Mainly Europe)425
Notice to Wireless LAN Interface Users (Mainly Europe)426
Notes to Users Regarding Facsimile Unit (New Zealand)426
Notes to Users in the State of California (Notes to Users in USA)427
Notes to Users in the United States of America427
Notes to Canadian Users of Wireless Devices429
Notes to Canadian Users Regarding Facsimile Unit430
Remarques À L'attention des Utilisateurs Canadiens430
ENERGY STAR Program431
Saving Energy431
Trademarks433
Index437

Ricoh SP C262SFNw - Page 394

Table of Contents

Other manuals for Ricoh SP C262SFNw

Related product manuals