Ricoh SP C360DNW User Manual

Problem Cause Solution
Printing does not start. If the printer is using wireless
LAN, the receiver's MAC
address may be preventing
communication with the access
point.
Check the access point settings
when using the infrastructure
mode. Depending on the access
point, client access may be
filtered by MAC address. Also,
check that there are no
transmission problems between
the access point and wired
clients, and between the access
point and wireless clients.
[List / Test Print] is disabled. A mechanical error might have
occurred.
Contact your service
representative.
Printing does not start when
using the extended wireless
LAN in Ad-hoc Mode.
The correct Communication
Mode is not set.
• Turn the main power switch
off and then back on again.
For details about how to
turn on/off the main power
switch, see page 17
"Turning On/Off the
Power".
• Change [Communication
Mode] in [Wireless LAN] to
[802.11 Ad-hoc Mode],
and then select [Off] for
[Security Method]. For
details about
Communication Mode, see
"Host Interface", Operating
Instructions.
The Data In indicator does not
light up or flash after a print job
starts.
The data is not being sent to the
printer.
• When a cable is used to
connect the computer
directly to the printer, check
whether the print ports are
configured correctly.
• When the computer is
connected to the network,
ask your administrator
about the computer's
network connection.
4. Troubleshooting
78

Ricoh SP C360DNW Specifications

General

Color	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	9.9 s
Time to first page (black, normal)	7.2 s
Time to first page (color, normal)	8.6 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Display	LCD
Product color	Black, Grey
Market positioning	Home & office
Display number of lines	4 lines
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (max)	533.7 W
Power consumption (standby)	0.83 W
Power consumption (printing)	471.3 W
Energy Star Typical Electricity Consumption (TEC)	0.411 kWh/week
Printing colors	-
Maximum duty cycle	75000 pages per month
Sustainability certificates	EPEAT Silver, ENERGY STAR
Sound pressure level (printing)	- dB
Total input capacity	- sheets
Total output capacity	200 sheets
Duplex media weight	56 - 163 g/m²
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	56 - 220 g/m²
Duplex media weight (imperial)	15 - 43 lbs
Paper tray media weight (imperial)	16 - 59 lbs
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SMTP-AUTH, SSL/TLS, WEP
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Mac operating systems supported	Mac OS X 10.9 Mavericks, Y
Other operating systems supported	IBM AS/400
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	2500 pages

Weight and Dimensions

Depth	515 mm
Width	400 mm
Height	360 mm