Ricoh SP C360DNW User Manual

Problem Cause Solution
Edges of sheets are creased. You are using non-
recommended paper.
Use recommended paper. For
details about recommended
paper, see page 49 "Paper Size
Specifications" and page 52
"Paper Type Specifications".
Duplex printing is
malfunctioning.
You have selected a paper tray
that is not set for duplex print.
Change the setting to enable
duplex printing for the paper
tray.
Duplex printing is
malfunctioning.
You have selected a paper type
that cannot be used for duplex
printing.
In [General Settings], select a
paper type that can be used for
duplex printing. For details about
the paper types that can be
used, see "Printing on Both Sides
of a Page", Operating
Instructions.
The image on the back side of
duplex printing has mottled
blank patches or is smudged.
Missing patches and smudges
are caused by moisture leaking
from the paper.
• Do not install the printer in
areas that are susceptible to
low temperature.
• Use paper that has been
stored in the recommended
temperature and humidity
conditions. For details about
the proper way to store
paper, see page 54 "Paper
Precautions".
Additional Troubleshooting
Problem Causes Solutions
The output sheet falls from the
standard tray.
Blocking occurs (the output
sheets on the standard tray stick
together).
Depending on the size, type, or
printing conditions of the prints,
the output sheets may become
badly curled.
• Pull out the stop fence of the
standard tray before
printing.
• Turn over the stack of paper
in the tray.
• Remove all output sheets.
Other Printing Problems
89

Ricoh SP C360DNW Specifications

General

Color	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	9.9 s
Time to first page (black, normal)	7.2 s
Time to first page (color, normal)	8.6 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Display	LCD
Product color	Black, Grey
Market positioning	Home & office
Display number of lines	4 lines
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (max)	533.7 W
Power consumption (standby)	0.83 W
Power consumption (printing)	471.3 W
Energy Star Typical Electricity Consumption (TEC)	0.411 kWh/week
Printing colors	-
Maximum duty cycle	75000 pages per month
Sustainability certificates	EPEAT Silver, ENERGY STAR
Sound pressure level (printing)	- dB
Total input capacity	- sheets
Total output capacity	200 sheets
Duplex media weight	56 - 163 g/m²
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	56 - 220 g/m²
Duplex media weight (imperial)	15 - 43 lbs
Paper tray media weight (imperial)	16 - 59 lbs
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SMTP-AUTH, SSL/TLS, WEP
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Mac operating systems supported	Mac OS X 10.9 Mavericks, Y
Other operating systems supported	IBM AS/400
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	2500 pages

Weight and Dimensions

Depth	515 mm
Width	400 mm
Height	360 mm