No Repeat Steps 1 to 2.
3. Is the toner fusibility within the permissible range?
Yes Finished!
No Contact your service representative.
(b) Fusing error
1. In [Advanced Settings] for the custom paper you are using, check the value in 1244:
[Fusing Pressure Roller On Before Fusing].
2. Is 1244: [Fusing Pressure Roller On Before Fusing] set to [On]?
Yes Set 1244: [Fusing Pressure Roller On Before Fusing] to [Off].
No Proceed to Step 5.
3. Print 10 or more sheet.
4. Is the toner fusibility within the permissible range?
Yes Finished!
No Go to next step.
5. Select 1241: [Fusing Nip Width Adjustment], and then increase the value in [Envelope] by
250 m.
6. Print 10 or more sheet
7. Is the toner fusibility within the permissible range?
Yes Go to next step.
No Repeat Steps 5 to 6.
8. Has the problem been resolved?
Yes Finished!
No Contact your service representative.
• After performing the solution, it is recommended to perform the color calibration of the external
controller.
• Check the toner fusibility as follows:
• The printed image does not come off.
Envelopes
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