Ricoma TCS1501 - On-line Communication; Remote Support and Interaction

RiCOMA (Shenzhen) Co.,Ltd
A Passion for Excellence Visit us at
Add.: Building B, ShenChangGang Science Park, Jinlong Road 1, Baolong Industrial Town,
Longgang District, Shenzhen, P.R.C
Tel.:+86-0755-25857576 Fax: +86-0755-25857773 - 27 -
www.ricoma.cn
Ubiquitous on-line service is another remarkable characteristic of the machine. Click
on
and start via internet*, after inputting the ID (Password),
you can achieve directly on-line interaction with RICOMA service personal;
● On-line text chat with sorts of machine malfunctions;
● On-line voice and video communication; (video devices are required for client)
● On-line software upgrade and troubleshooting;
● On-line remote control embroidery machine to solve problems in real time;
Note: *means that the client is required to have access to internet;
VI Troubleshooting;