Roborock S6 Series User Manual

Roborock Customer Service Center - Technical Support
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4. Warranty period calculation (updated on January 8, 2019)
a. Normal repair during the warranty period: After the repair is completed, if the remaining
warranty period is more than 3 months, then the warranty period remains as it is. If the
remaining warranty period is less than 3 months, then the remaining warranty period will be
rectified to 3 months (90 days).
b. If the product is artificially damaged or damaged by liquid in the warranty period, it will
not be included in the customer warranty service of repair, replacement and refund. It will be
subject to paid repair services. Upon completion of the repair, the machine itself will be
guaranteed for 1 month, and the replaced accessories and parts will be guaranteed for 3
months.
c. If the product is outside the warranty period and undergoes a paid repair service, the
new warranty period is calculated as follows: the accessories (water tank, dock charger,
etc.) are outside the warranty period; the machine itself will be guaranteed for 1 month; and the
replaced accessories and parts will be guaranteed for 3 months.
d. For customers who purchase the product without order forms and invoices or in an
informal manner, the warranty period is calculated as follows: the warranty period is 2
months after the date of manufacture provided on the side of the package.
e. During the warranty period, if the product has yet again another quality problem after being
repaired 2 times (replacement of the machine as well as the accessories and parts) on account
of no artificial or liquid damage, the user can apply to replace the product instead of repairing
it, subject to the inspection result of the engineer. (It is not recommended that customer service
provide this knowledge to the user if not solicited).
5、Extended warranty (updated on January 8, 2019)
Extended warranty service of Roborock official store on Tmall: This service is provided by the
official service provider on Tmall. Please phone 4006-606-365 or consult Aliwangwang:
Integrated Technology Services extended warranty service.
Extended warranty service of Roborock official store on JD: Please contact JD Finance
customer service for information about an extended warranty.

Roborock S6 Series Specifications

General

Suction Power	2000 Pa
Battery Capacity	5200 mAh
Water Tank Capacity	180 ml
Weight	3.6 kg
Navigation	LiDAR
Features	Selective room cleaning, No-go zones
Connectivity	Wi-Fi
Compatible Floor Types	Hardwood, Tile, Carpet
Climbing Ability	2 cm