Roland TRI-Capture User Manual

31
Troubleshooting
Problems When Using the TRI-CAPTURE
Problem Conrmation Resolution
Cannot select or
use TRI-CAPTURE
device
Is the driver installed? Install the driver (p. 14).
Is the REC MODE indicator o?
Make sure that the TRI-CAPTURE is connected to
the computer correctly.
If the problem is not resolved, reinstall the driver
(p. 41).
Is the TRI-CAPTURE’s device name
displayed?
Exit all programs that are using the TRI-CAPTURE,
disconnect the TRI-CAPTURE’s USB cable, and then
reconnect it.
If the problem is not resolved, reinstall the driver
(p. 41).
Is another program using the
TRI-CAPTURE?
Exit all programs that are using the TRI-CAPTURE,
disconnect the TRI-CAPTURE’s USB cable, and then
reconnect it.
If the problem is not resolved, reinstall the driver
(p. 41).
Did the computer enter standby
(suspend) mode, hibernate mode, or
sleep mode while the TRI-CAPTURE was
connected?
Exit all programs that are using the TRI-CAPTURE,
disconnect the TRI-CAPTURE’s USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Did you disconnect and reconnect the
USB cable while using the TRI-CAPTURE?
Exit all programs that are using the TRI-CAPTURE,
disconnect the TRI-CAPTURE’s USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Was the TRI-CAPTURE connected to
the computer while the computer was
starting up?
Connect the TRI-CAPTURE after the computer has
started up.
With some computers, the TRI-CAPTURE cannot be
used if it is connected to the computer while the
computer is starting up.
Cannot change
driver settings
(Windows 8/
Windows 7)
Is the monitoring function of Windows
enabled?
Disable the monitoring function (p. 40).
Cannot select
“LOOP BACK” by
pressing the [REC
MODE] button
Is the [SAMPLE RATE] switch set to “96k”?
Set the [SAMPLE RATE] switch to “44.1k” or “48k.”
When the [SAMPLE RATE] switch is set to “96k,” you
cannot select “LOOP BACK” by pressing the [REC
MODE] button.
No sound from
computer’s
speakers
This is not a malfunction.
When using the TRI-CAPTURE, no sound is heard
from the computer’s speakers.
Connect headphones or audio playback system
(external monitors) to the TRI-CAPTURE.
No sound from
the speakers
connected to the
TRI-CAPTURE
Is the [OUTPUT MUTE] button set to
“ON”?
Set the [OUTPUT MUTE] button to “OFF.”

Roland TRI-Capture Specifications

General

Brand	Roland
Model	TRI-Capture
Category	Accessories
Language	English