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Troubleshooting
Mac OS X
1. Start up the computer without the TRI-CAPTURE connected.
Disconnect all USB cables other than those for a USB keyboard and/or USB mouse (if used).
2. Insert the included CD-ROM into the computer’s DVD-ROM drive.
3. Double-click [Uninstaller] in the [MacDriver] folder on the included CD-ROM.
4. When “This uninstalls TRI-CAPTURE driver from this Macintosh.” appears, click
[Uninstall].
If other messages appear, follow the instructions on the screen.
5. When “Are you sure you want to uninstall the driver?” appears, click [OK].
The authentication dialog box or the message “Uninstaller requires that you type your password” will
appear.
6. Enter the password and click [OK].
7. When “Uninstallation is completed.” appears, click [Restart] to restart the computer.
It may take some time for the computer to restart.
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