ROLEC OCPP0410 - Getting Connected (Hosts Guide); Purchase Plan; Book Installation; Get Connected

HOST’S GUIDE
To onboard your Rolec charging points to the EV CHARGE.ONLINE
system simply follow the following steps:
For each project you will need to:
Purchase your chosen Data
Management Plan (see table below)
Pay any Remote Commissioning Fees
(where applicable)
Getting Connected
For more information call 01295 231510 or email support@evcharge.online | EVCharge.Online
As a part of its services EV CHARGE.ONLINE will routinely monitor the
connectivity and health of the charging points and notify the Host’s nominee of
any faults or connection issues that we detect. Transitory issues can often be
cleared by power-cycling and we strongly recommend that the Installer advises
the Client how this can be done during the handover process.
We also recommend that you consider entering a service and support agreement
with your preferred Installer to ensure you are covered for all potential call out
and eventualities.
IMPORTANT ADVICE
Once connected to our system, you will
receive an invitation to access your
EV CHARGE.ONLINE Back-Oce Host
Management Portal along with instructions
on how to proceed.
4. BACK OFFICE MANAGEMENT SUITE
Once installed, your contractor will commission
and connect your charging points on to our
system.
3. GET CONNECTED
Book a telephone appointment 01295 231510
for a complete guided walkthrough of the
system and personalised support to ensure the
system is configured to meet your requirements.
5. SYSTEM TRAINING & CONFIGURATION
Contact your chosen Installer to arrange a
suitable date to install your charging points.
2. BOOK YOUR INSTALLATION
3 YEAR DATA MANAGEMENT PRICING & PLANS
Essential Premium
OLEV GRANT ELIGIBLE:
WCS
(Workplace Charging Scheme)
USER ACCESS:
Plug & Play Charging
Mobile Phone App
HOST MANAGEMENT:
Unlimited Back-Oce
Platform Access
Chargepoint Management
Dashboard
Visibility Of Your Entire
Chargepoint Network
Real-Time, Historical &
Analytical Feedback
Customisable Taris
Optional Revenue Stream
Private, Public & Fleet
Charging Options
Exportable Usage, Revenue &
BIK
(Benefit In Kind) Data
Automatic Maintenance
Response Notifications
Electrical Load Management
(Optional)
* PLE ASE NOTE: The EVCharge.Online Essential
management plan provides the host with an
automated quarterly chargepoint consumption
report as required in order to meet eligibility
for the OLEV Workplace Charging Scheme
Grant (WCS).
£50
per 3 Years
(each socket)
£135
per 3 Years
(each socket)
*
1. PURCHASE YOUR CHOSEN PLAN
THE FOLLOWING 2 STEPS ARE ONLY REQUIRED
IF YOU HAVE PURCHASED THE PREMIUM PLAN
See the EV Charge.Online Overview for details
1. HOST SIGN UP & PAYMENT
2. INSTALL & TEST
3. CONTACT US
4. COMPLETE
Getting Connected
Ensure Client (the Host) has made payment
for their chosen Data Management Plan &
any Remote Commissioning Fees and are
in possession of their ‘Getting Connected’
guide downloaded at evcharge.online/host
Install the charging point/s then use the
EV CHARGE.ONLINE Installer Tool and
connect to our network
Go to: test.evcharge.online
If this is your first time using the installer
tool please contact us on 01295 231510
to request your login details.
Once connected and tested call
01295 231510 from the installation site to
arrange the Back-Office connection* and
remote commissioning service.
*Back-Oce connection is only included if
the Host has opted for the Premium Data
Managemnt Plan.
EV CHARGE.ONLINE will email to book a
telephone appointment for the Host, during
which we will arrange for connection
to their management back-oce suite
and provide a guided walkthrough
and personalised configuration of their
dashboard.
For more information call 01295 231510 or email support@evcharge.online | EVCharge.Online
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Plan Agreement
Payment of Remote Commissioning Fees
(if applicable)
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INSTALLER’S
GUIDE
As a part of its services EV CHARGE.ONLINE will routinely monitor the
connectivity and health of the charging points and notify the Host’s nominee of
any faults or connection issues that we detect. Transitory issues can often be
cleared by power-cycling and we strongly recommend that you advise your
Client how this can be done during the handover process.
Rolec equipment is covered by a parts warranty, however we recommend
that you consider oering a service support agreement to your Client to
ensure they have appropriate cover for all potential call out eventualities.
RECOMMENDATIONS