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– Make sure the projector is properly connected to the peripheral device.
– Make sure that all devices are connected to an AC power outlet and that the
power is on.
– If the projector cannot project an image of the connected computer, restart the
computer.
Warning:
This projector is operated under high voltage.
Do not open the case.
If the problem persists after following the above methods, contact your dealer
or service center.
Inform the model and explain the problem.
We will tell you how to get repairs.
Color is abnormal – Check the input signal, color system, video system or computer system mode.
– Make sure the value of saturation in “Image Mode” is appropriate.
The button board is invalid – Make sure the button lock in the menu is not turned off.
Cannot unlock startup screen
password lock, button lock and
password lock
– Contact your distributor or service center.
Auto setup does not work properly – Make sure that Off is not selected for all functions of auto setup.
– Make sure that the ceiling function is selected as On.
The picture is distorted or disappears
– Check and adjust the computer adjustment menu or on-screen menu.
A password prompt box appears
after startup
– Password lock is set.
The remote control cannot operate
– Check the battery.
– Make sure that there are no obstacles between the projector and the remote
control.
– Make sure that the remote control is not too far from the projector. The
maximum operating range is 8 meters.
– Make sure the remote control code is consistent with the projector code.
– Release the button lock of the remote control in the setup menu.
Indicator Light is on or flashing
– Check the projector status according to the indicator and projector status.
Auto computer adjustment function
is invalid
– Check the input source signal. The auto computer adjustment function is
invalid when selecting 480P, 576p, 720p, 480i, 576i, 1080P or 1080i.
Settings cannot be saved after
power is turned off
– Make sure that Save is selected after adjusting the settings. Some settings
cannot be saved without selecting "Save".