RTA 460 - User Manual

Questions and Answers

M
Marcus DominguezAug 16, 2025
Why does the web browser at IP address 192.168.0.100 not display for RTA Gateway?
- C
  Charles MarshAug 16, 2025
  If the web page isn't displaying when your computer is on a wireless network, it might be due to subnet selections. Try using either the crossover cable or a regular cable with a hub/switch on the same subnet. If you can ping the RTA 460 Gateway from your computer, this isn't the issue. Also, verify that your web browser isn't set to use a proxy server. If you're using Internet Explorer, check Internet Options/Connections/LAN Settings and ensure the 'Use a proxy server for your LAN' option is unchecked.
C
Courtney BakerAug 19, 2025
How to connect personal computer to RTA 460 Gateway?
- R
  Rita AndersonAug 19, 2025
  First, make sure the RTA 460 Gateway has power. To connect a personal computer, you'll need either an Ethernet crossover cable or a null modem cable. The RTA 460 Gateway was shipped with one of each of these cables.
K
Kristopher HarrisAug 22, 2025
Why I do not see any serial data in the buffer on the Device Summary and Status screen of RTA 460 Gateway?
- C
  Catherine MayoAug 22, 2025
  First, ensure that the RTA 460 Gateway was restarted after its initial configuration. Then, verify the RTA 460 Gateway is connected to the correct devices. Finally, press 'Refresh' on the Device Summary and Status screen.
S
sallyburnettAug 26, 2025
What to do if data transmission has stopped on RTA Gateway?
- W
  wheelerjamesAug 26, 2025
  Check that all the cables and the power cord are securely connected. If data from one port is transmitting, but the other port isn't, try swapping the cables.
J
johnnybirdAug 28, 2025
Why is the end of the data being lost on RTA Gateway?
- A
  Amber WestAug 28, 2025
  You might be sending more bytes of data than specified in the 'Maximum message length' field or allowing insufficient transmission time due to the 'Receive Character Timeout' field setting. Alternatively, if using an end delimiter, the 'Maximum message length' or 'Receive Character Timeout' settings may cause data transmission to occur before the end delimiter is detected. New data transmits after the start delimiter is recognized; data after the buffer length restriction and before the next start delimiter is lost.
A
adamsdaltonAug 31, 2025
Why no data output comes from the RTA 460 Gateway?
- R
  Robert ReyesAug 31, 2025
  The output from the device may be disabled. Verify that the 'Buffer Transmit Length' is not set to 0 in the applicable serial module configuration. Also, check that the start and stop delimiters are different for serial modules.
R
Rebecca ColemanSep 3, 2025
Why is the data transmitting from RTA Gateway incorrect?
- J
  jodymartinezSep 3, 2025
  This could be a data format (radix) issue. For instance, if you're sending ASCII data but displaying decimal data, your data might appear to be off by 48. Remember that a zero value in decimal is 0x30 in hexadecimal.
C
Connie HudsonSep 6, 2025
Why the data displaying on the Device Summary and Status screen of RTA 460 Gateway is not the same as the data sent to the end-point device?
- A
  allenjacobSep 6, 2025
  Try changing how you are viewing the data (ASCII, decimal, or hexadecimal) in your tag or register.
R
Raven HamiltonSep 9, 2025
Why does the error code still display on the Device Summary and Status page of RTA 460 after the error has been fixed?
- K
  kimberly20Sep 9, 2025
  Transmit data successfully, then click on the 'Refresh Device Summary and Status screen'.
D
Dr. Joseph BrightSep 12, 2025
Why does N/A display on the Device Summary and Status screen of RTA Gateway?
- S
  Susan RossSep 12, 2025
  The port and/or function might be disabled because the 'Enabled?' box for the protocol type isn't checked on the RTA 460 Communication Module Configuration screen, or the 'Receive Character Timeout' field (in the Serial Modules) is set to 0 on the RTA 460 Communication Module Configuration screen.

Summary

Trademarks

Revision history

Details the revision history of the manual.

WARRANTY

Equipment Warranty

Details the scope and conditions for equipment repair under warranty.

What is not covered? (Exclusions)

Lists specific conditions and damages excluded from warranty coverage.

Who is covered?

Specifies the warranty coverage only extends to the first consumer purchaser.

What will Real Time Automation, Inc. Do?

Explains the actions Real Time Automation will take to fulfill the warranty.

How to Obtain Warranty Service or Other Information?

Provides instructions on how to contact customer service for warranty claims.

What Other Limitations Are There?

Details limitations on implied warranties and liability for damages.

Chapter 1 Introduction

Specifications

Details the technical specifications of the 460 Gateway.

Supported protocols

Lists the communication protocols the 460 Gateway supports.

The 460 Gateway parts

Lists the physical components included with the 460 Gateway.

Additional required equipment

Lists necessary equipment not included with the 460 Gateway for setup.

Chapter 2 Installing the 460 Gateway

Setting jumpers

Explains how to configure jumper switches for port operations on the 460 EDX Gateway.

Connecting a computer for software setup

Details how to connect a computer for initial software configuration.

Modbus RTU Master configuration

Provides steps to configure the gateway as a Modbus RTU Master.

Modbus RTU Slave configuration

Details the steps to configure the gateway as a Modbus RTU Slave.

Modbus TCP Client configuration

Guides configuration of the gateway as a Modbus TCP Client.

EtherNet;IP Client configuration

Provides instructions for configuring the gateway as an EtherNet/IP Client.

Modbus TCP Server configuration

Details the steps to configure the gateway as a Modbus TCP Server.

EtherNet;IP Server configuration

Guides the user through configuring the gateway as an EtherNet/IP Server.

DeviceNet Master configuration

Explains how to configure the gateway as a DeviceNet Master.

DeviceNet Slave configuration

Details the steps for configuring the gateway as a DeviceNet Slave.

BACnet;IP Client configuration

Guides the configuration of the gateway as a BACnet/IP Client.

BACnet;IP Server configuration

Provides instructions for configuring the gateway as a BACnet/IP Server.

Serial configuration (Modules 1 and 2)

Details how to configure serial communication modules for the gateway.

Editing 460 Gateway Network Settings

Making Settings Take Effect

Connecting cables

Chapter 3 Troubleshooting

Checking device status

Details steps to view the gateway's status and summary page for troubleshooting.

Checking for solutions to common problems

Provides a table of common problems and their potential solutions.

Chapter 4 General Procedures

Configuring 460 Gateways from a file

Method for configuring multiple gateways efficiently.

Creating a configuration file

Steps to generate a configuration file for gateway setup.

Uploading a configuration file to additional gateways

Details how to transfer a configuration file to other gateways.

Changing IP or subnet addresses

Explains methods to modify the gateway's IP and subnet settings.

The IPSetup.exe

Details using the IPSetup.exe tool for changing network settings.

Chapter 5 Panel mount dimensions

RTA 460 Specifications

General

Device Type	Gateway
Model	RTA 460
Wireless Standards	802.11b/g/n
Frequency Band	2.4 GHz
Ports	4
Ethernet Ports	4
Security	WPA/WPA2

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